Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Our wait time is higher than usual, please make sure you are meeting the minimum requirement - https://wpml.org/home/minimum-requirements before you report issues, and if you can take a look at current Known Issues - https://wpml.org/known-issues/. Thank you.
Sun Mon Tue Wed Thu Fri Sat
5:00 – 13:00 5:00 – 13:00 5:00 – 13:00 5:00 – 13:00 5:00 – 13:00 - -
- - - - - - -

Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 2 replies, has 0 voices.

Last updated by navigatedA 2 days, 10 hours ago.

Assisted by: Osama Mersal.

Author Posts
March 19, 2025 at 5:04 pm #16836647

navigatedA

Background of the issue:
I'm trying to figure out how to turn off block label translations in the ACF translator editor because it's going to charge me more to translate everything. I tried to follow the documentation provided, but nothing seems to be working.

Symptoms:
Unable to turn off block label translations in the ACF translator editor.

Questions:
How can I turn off block label translations in the ACF translator editor?

March 20, 2025 at 3:22 am #16837821

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please add the following code to your wp-config.php file.

define( 'ACFML_EXCLUDE_FIELD_GROUP_STRINGS_IN_POST_JOBS', true );

Kindly check our ACFML hooks reference.

Please note that if you have pending translation jobs with these extra strings, you will need to cancel them and re-create new jobs.

Best regards,
Osama

March 20, 2025 at 11:57 pm #16842099

navigatedA

Hello!

I tried that and the blocks still shows up when I create a new translation job. I've already tried logging out and logging back in too.

Screenshot 2025-03-20 at 6.56.52 PM.png
Screenshot 2025-03-20 at 6.55.55 PM.png
March 21, 2025 at 5:49 pm #16846089

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP)
Preferably to a test site where the problem has been replicated.

Your answer will be private, meaning only you and I can access it.

❌ Please back up your database and website ❌

✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.

✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.

Best regards,
Osama