Split: Continuation of Redis Object Cache problem

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/continuation-of-redis-object-cache-problem/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-
-	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 12 months ago.

Assisted by: Long Nguyen.

Author	Posts
January 15, 2023 at 7:39 am #12820203
Marketing Tech	This is our main site: corporatedev.gofluent.com Here is the copied version of it: hidden link To be more precise, we have created a recording instead on tackling our current issues: 2. Pages are being redirected to categories hidden link
January 15, 2023 at 7:43 am #12820211
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi there, Thank you for contacting WPML support, I'd be happy to help you with this issue. It is possible the redirection is implemented by the plugin "Redirection" on your site. You can try to disable this plugin or enable a minimal environment as below and see if it helps. - Deactivate all non-WPML plugins - Switch to a standard theme of WordPress ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Look forward to your reply. Thanks
January 16, 2023 at 4:12 am #12823525
Marketing Tech	Hello, However, when checked, the redirection is being made by WPML and not our redirection plugin. We tried looking in all our set-up as well if we had one for this but there's none. Thank you
January 16, 2023 at 6:39 am #12823875
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Thank you for your feedback. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ Look forward to your reply. Thanks

The topic ‘[Closed] Split: Continuation of Redis Object Cache problem’ is closed to new replies.