This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was trying to translate their website using WPML and Elementor. Initially, they managed to translate 100% of the page, but after updating the translation using WPML's translation editor, only 5% of the translation remained visible.
Solution:
We recommend not using different editors to translate the same page as it can lead to issues like this. To resolve the problem, you should register your Elementor widgets for translation. Please refer to these guides for detailed instructions:
- How to Register Page Builder Widgets for Translation
- Registering Custom Elementor Widgets for Translation
If you prefer manual translation using Elementor, check this guide: Using Different Translation Editors for Different Pages.
To recover lost translations, you can look into the page's revisions by following these steps:
1- Go to Pages -> All Pages
2- Switch the language from the top admin bar
3- Edit the translated page using the WordPress editor
4- Check the revisions
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by Osama Mersal 3 months ago.
Assisted by: Osama Mersal.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.