Translation issue with button in Divi header.

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Supporter timezone: Asia/Karachi (GMT+05:00)

Tagged: Exception

This topic contains 0 replies, has 0 voices.

Last updated by Waqas Bin Hasan 6 days, 14 hours ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
January 21, 2025 at 10:41 am #16617648
michaelG-25	Background of the issue: I am trying to translate a button I added manually to the Divi Header on my site hidden link using WPML. The button text 'Book Demo' is repeated in another button on the main page, and there is a string translation of 'Book Demo' to 'Demo buchen'. The button is not contained in the menu because I created the website with the Divi Builder and couldn't add a button in the menu that is styled differently than the rest of its content. Symptoms: Translation issue with button in Divi header. The translation doesn't take effect in the header-button. I expected to see 'Book Demo' in the English header and 'Demo buchen' in the German header, but I got 'Book Demo' in both languages. Questions: Why is the translation not applied to the header button? How can I ensure the header button text is translated correctly?...
January 21, 2025 at 11:44 am #16618154
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Reference to our recent chat, looks like the "Global header" hasn't been translated. I checked further and since it was created in English (secondary) language, it can be translated automatically. I also had to close my browser for some reason and since login information wasn't saved, I've lost the login information. Please go to Users and set a password for my user and then provide me access to check further. Your next answer will be private, to share this information safely. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. P.S.: If you don't see the section for providing access information, do not write in the message box or the information may appear as public. Regards.
January 21, 2025 at 12:46 pm #16618548
michaelG-25	I reset the password.
January 21, 2025 at 2:13 pm #16619209
michaelG-25	Hi, did it work?
January 22, 2025 at 5:43 am #16621058
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the reset link, I've created new password and was able to login. I am working on this and 'll get back to you as soon as I find something or have a solution.
January 22, 2025 at 10:20 am #16622085
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for your patience and cooperation. I was able to fix the issue by following these steps: - Since the global header was created in English, it was not possible to translate automatically. Because WPML, so far, only supports auto-translation from Primary language to the Secondary language. And English is the secondary language in your site, so can't be translated from English to German. - So I turned off the automatic translation temporarily. - Added myself as translator in the site (WPML -> Translation management -> Translators). - In WPML -> Translation Management, searched for the content in "EN" (see attached). - Selected the "Global Header Template" and added to translation basket (Translate myself). - From Translations, clicked the "Translate" button and in ATE, translated the "Book Now". - Completed the translation and it is now working fine (see attached or hidden link). I've turned on the automatic translation after that.