Home›Support›English Support›[Escalated to 2nd Tier] Tutor LMS PRO - Email notifications are not translated in secondary languages. I want to send emails...
[Escalated to 2nd Tier] Tutor LMS PRO - Email notifications are not translated in secondary languages. I want to send emails...
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Background of the issue:
I am using WPML with Tutor LMS PRO on my site hidden link. I want to send email notifications in the user's language. I translated the email message using a string.
Symptoms:
The email notifications are not being sent in the user's language. They are only being sent in the language of the template.
Questions:
How can I ensure that email notifications are sent in the user's language?
Why are the translated email messages not being sent in the user's language?
Our compatibility team has debugged the issue and found that the code that generates the email strings runs too early, which prevents WPML from translating them.
There is no easy workaround for the issue, but our team will contact the Tutor LMS author to share our findings and collaborate on a solution.
