UPDATE THE TAXONOMY HIERARCHY - WPML

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 9 months ago.

Assisted by: Prosenjit Barman.

Author	Posts
June 14, 2023 at 5:45 pm #13827373
stephanieD-19	Hi, this morning, on my website brevannes.be i had an infobox : Some taxonomy terms are out of sync between languages. This means that in some languages the content will not have the correct tags or categories. To sync taxonomies, review each one from the following list and click the "Update Taxonomy Hierarchy" button. So it's what I did, I updated the taxonomy hierarchy. And after that i had a crash on my website / a bug when i go to my shop : Internal server error (see complete error on attachment) Now the error has disappeared because I restored my site. How to avoid this problem when I would do this manipulation (to update the taxonomy hierarchy) ? thanks !
June 15, 2023 at 10:04 am #13831125
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello There, Thanks for contacting WPML Support. I will try my best to assist you in this matter. From the Debug information you've shared, I can see that you've assigned sufficient memory for WordPress but the Execution time or the Time Limit is set below the recommended one. This could be the reason behind the issue you're having while synchronizing the Taxonomy hierarchy. Would you please try increasing the time limit for your site from 60 to 300? If you are not familiar with how to do this please review the following documentation or contact your hosting provider. - hidden link Let me know if that helps or need further assistance in this matter. I will be happy to assist you. Best Regards, Prosenjit