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Supporter timezone: Europe/Madrid (GMT+01:00)

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This topic contains 4 replies, has 2 voices.

Last updated by Marcel 1 year, 4 months ago.

Assisted by: Marcel.

Author Posts
October 6, 2023 at 7:43 am #14524687

patrickS-119

I am trying to change the text in German and Spanish language but after some time automatically content changed to English language.

October 6, 2023 at 8:07 am #14525091

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

is this the same issue as on https://wpml.org/forums/topic/i-need-to-translate-the-page-but-not-working-properly/?

If yes, please let me know, and we can close this ticket and follow up on the older ticket.

Best Regards
Marcel

October 6, 2023 at 8:27 am #14525341

patrickS-119

Actually, the issue is that I have updated the page content in Spanish or german language. Later after one day automatically changed to the English language.
If you want I will share the website details with you so you can check:

Here are the details :

[Removed by WPML Support]

October 6, 2023 at 12:55 pm #14528249

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

please note that you published your credentials in public. I removed them for security reasons. I activated a private input form where you can add the credentials, as you need to confirm the disclaimer in this process before we can access your installation.

I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Best Regards
Marcel

October 9, 2023 at 6:36 am #14536013

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

except a low WP_MEMORY_LIMIT, your site looks OK, and I can't see where the content was revered. Can you please add me a specific example?

Thank You!

Best Regards
Marcel

The topic ‘[Closed] Website have spanish and german language issue.’ is closed to new replies.