Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:

You are unable to find the French image ID after uploading images via the media translator, as they do not appear in the media library.

Solution:

We recommend following these steps to locate your French image ID:

1) Navigate to Media>>Library in your WordPress dashboard.

2) Ensure the Dashboard language switcher at the top of the screen is set to English.

3) Open the desired image file for editing.

4) Switch to French using the Dashboard language switcher.

5) Copy the ID value from the Post Edit URL.

For more detailed guidance, please refer to our documentation on how to translate theme options.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 0 voices.

Last updated by Bigul 2 weeks, 3 days ago.

Assisted by: Bigul.

Author Posts
December 10, 2024 at 1:55 pm #16498553

pascalM-20

Where could I find the French image ID? When I upload them via the media translator they don't appear in the media library since they are uploaded directly from my computer. Do I have to reupload them into the library?

16495493-Screenshot_2024_12_09_190108.jpg
16495493-Screenshot_2024_12_09_185824.jpg
December 10, 2024 at 2:29 pm #16498879

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

We can translate the media files (images, pdf, doc, etc...) from WPML>>Media Translation. But we do not get the translated media posts (images, pdf, doc, etc...) ID from WPML>>Media Translation.

Please try the following steps and check whether you are getting the expected results or not.

1) Visit Media>>Library
2) Make sure the Language in Dashboard language switcher (on the top of the screen) is English
3) Open the desired Image file for edit
4) Switch to French via Dashobard language switcher
5) Copy the ID value from the Post Edit URL

Please refer to the attached images for more details and let us know your feedback.

Related Doc - https://wpml.org/documentation/getting-started-guide/string-translation/how-to-translate-theme-options/

--
Thanks!

Bigul

2024-12-10_19h51_24.png
2024-12-10_19h51_05.png