This thread is resolved. Here is a description of the problem and solution.
Problem:
You are unable to find the French image ID after uploading images via the media translator, as they do not appear in the media library.
Solution:
We recommend following these steps to locate your French image ID:
1) Navigate to Media>>Library in your WordPress dashboard.
2) Ensure the Dashboard language switcher at the top of the screen is set to English.
3) Open the desired image file for editing.
4) Switch to French using the Dashboard language switcher.
5) Copy the ID value from the Post Edit URL.
For more detailed guidance, please refer to our documentation on how to translate theme options.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic is split from https://wpml.org/forums/topic/banners-with-wpbakery/