woodmart admin_texts_woodmart_options domain is not listing, woocommerce forms are not translating

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Last updated by Kor 5 months ago.

Assisted by: Kor.

Author	Posts
December 1, 2024 at 1:40 pm #16463085
pouryam	Background of the issue: I have wood mart theme and woocommerce plugin on WordPress network First I can not find admin_texts_woodmart_options domain on string translations I contacted to wood mart support they told me it’s wpml problem The problem on this section is I can not translate those text that I have entered on theme settings and I can not find that domain. Its good to know that I have updated localization search The other important problem is woo commerce form on checkout and even cart are not translating automatically. I searched it seems wpm will download po mo file when installing new plugin. here Woocommerce was installed before wpml. So I checked public_html/wp-content/plugins/woocommerce/i18n/languages There was only one woocmomerce.pot file I added woocommerce-de_DE.mo and po file Nothing changed Then I added the same files into this directory: public_html/wp-content/languages Nothing changed Then I added po file into string translation import section on dashboard and proceed, nothing changed After uploading above files I even searched again on localization nothing changed I started to translate woocommerce domain manually which is really time consuming. I even clicked on plugin update wpml in network update page. Nothing changed. I even checked troubleshooting and clear cache of wpml Nothing changed and forms on checkout are still in English like name, etc. I searched most pages in your website nothing works. Symptoms: The admin_texts_woodmart_options domain is not listed in string translations, and WooCommerce forms on checkout and cart are not translating automatically. Questions: Why is the admin_texts_woodmart_options domain not appearing in string translations? How can I get WooCommerce forms to translate automatically? What steps should I take if WooCommerce was installed before WPML? Why are the changes not reflecting after updating localization and clearing cache?
December 2, 2024 at 10:34 am #16465413
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

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