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Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: Exception
This topic contains 2 replies, has 0 voices.
Last updated by Bruno Kos 3 months ago.
Assisted by: Bruno Kos.
Author | Posts |
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October 30, 2024 at 12:31 pm | |
Dennis |
Background of the issue: Symptoms: Questions: |
October 30, 2024 at 1:17 pm | |
October 31, 2024 at 6:37 am #16349679 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
I tried reproducing this here: But it would seem to be something in particular on your site: That being said, to troubleshoot this problem, I'll install the Duplicator plugin and generate packages for further debugging purposes. I'll ensure to exclude all media files to maintain a minimal package size. You can find more information about the process here: [link](https://wpml.org/faq/provide-supporters-copy-site/). Please confirm if this approach is acceptable to you. |
October 31, 2024 at 8:46 am #16350153 | |
Dennis |
Yes the approach is acceptable. Just to add, the link you send of the page-stiemap in your sandbox shows the pages. But not correctly. It does not show the correct URLs. For instance domain.com/about-us/ and then for german domain.com/de/uber-uns/ en then for Spanish the /es/ If i disable WPML SEO plugin, my site also generates the page-sitemap.xml correctly including the translations... but the URL structures are without the /de/ and /es/ for the other languages. Hope this helps. |
October 31, 2024 at 1:09 pm #16351521 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
I am checking this with our 2nd tier and will keep you posted. |
November 4, 2024 at 5:58 am #16358755 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
We resolved the issue by manually removing the `&ssl=1` parameter from affected pages in the sitemap. We reviewed each page's source code, identified those containing `&ssl=1`, and removed this parameter by switching to the "Code" view in the Gutenberg editor for each page, saving the changes afterward. This was necessary on 5-6 pages before the issue was fully resolved. hidden link This problem appears to be related to a known Jetpack issue, where `&ssl=1` is unexpectedly added to URLs (see [this support thread](https://wordpress.org/support/topic/jetpack-cdn-ssl1-problem/)). We also attempted to reproduce the issue locally by manually adding `&ssl=1` as per Yoast's guidelines for adding images to XML sitemaps. However, it displayed correctly on our end without decoding issues. If you have another website available for testing, that would help us investigate further, as the issue isn’t recurring on our end after the recent fixes. |
November 10, 2024 at 7:36 pm #16386097 | |
Dennis |
I will try this with the pages on the website. I do not know if this is possible with elementor. To my knowledge we have no code view.... but i will check. I will post my findings here. Thank you so far. |
November 11, 2024 at 6:21 am #16386663 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Ok, let me know. If you manage to reproduce it again and have a site where this occurs again let me know, we can proceed with https://wpml.org/faq/provide-supporters-copy-site/ then to debug the cause of it. |
November 11, 2024 at 2:47 pm #16389173 | |
Dennis |
Hi there, I have read through the description of the Jetpack ssl=1 problem. But I have no problem with images. I also cant remove the ssl=1, if i do it in Gutenberg... the elementor settings are discarded. <-- but again I do not have a problem with images being indexed. I have a problem with the multilingual sitemap for pages. /page-sitemap.xml generated by Yoast. I debugged with your 1st line support and confirmed thatit was the WPML SEO plugin that caused the blank sitemap... when we disable the plugin the non multilingual page sitemap is generated without a problem. But we need it to be multilingual. With regards to the copy website I already provided it... please check the history of the chat I had with one of your 1st line agents. ALso see the private messages... you have a complete Staging website were you can test.. But I also provided a copy website..... your agent copied it with migrate plugin from staging to your servers. So to be clear my WordPress pages sitemap /page-sitemap.xml generated by Yoast is blanc/empty when the WPML SEO plugin is active. The post, product and category sitemap are generated without problems... it is only the pages one that is empty. I have no problem with images... Feel free to contact me if you need more information. Regards, |
November 12, 2024 at 6:51 am #16390958 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
The issue related to debugging is that we no longer see the issue on hidden link, even with WPML SEO active. Can you send us the staging site where we can see this, so I could create a Duplicator package for debugging? Or maybe you have it in your production site? |
November 12, 2024 at 9:44 am #16391822 | |
Dennis |
How do I send you a private message with login details for staging? If you are able to see the previous private messages. You will find the login details there. |
November 12, 2024 at 10:24 am #16392047 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
I marked your next reply as private. |
November 12, 2024 at 10:43 am | |
November 12, 2024 at 11:42 am #16392448 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
The thing is that on hidden link I no longer see the issue so we can't debug it. Would it be possible that I create https://wpml.org/faq/provide-supporters-copy-site from your live site where the issue still occurs? |
The topic ‘[Closed] WPML SEO plugin is causing the page-sitemap.xml to be empty/blanc (Yoast SEO)’ is closed to new replies.