ACF Block Translations Not Working

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Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 8 replies, has 2 voices.

Last updated by Camilo 3 years, 9 months ago.

Assisted by: Bruno Kos.

Author	Posts
March 2, 2021 at 2:30 am #8202457
Camilo	I am trying to: translate ACF content. Link to a page where the issue can be seen: hidden link I expected to see: When clicking on "Ver obra" next to the text "The Journey (Relics), 2016", I'm expecting to see the translated content from my block. Instead, I got: The original English version of my block contents. I've checked [this thread](https://wpml.org/forums/topic/issues-with-acf-blocks/) but since my fields are being recognized by WPML, I didn't add them to language configuration files.
March 2, 2021 at 10:27 am #8206097
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Thank you for contacting WPML support! I am not sure about this, as all looks properly translated. Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? I will not change anything, but will seek assistance from our 2nd tier support. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials. You can use plugins such as UpdraftPlus WordPress Backup Plugin (https://wordpress.org/plugins/updraftplus/) or ask your host to perform a site backup. Regards, Bruno Kos
March 4, 2021 at 7:51 am #8224635
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, I believe that the problem is with this Post Object translation - I see that you are calling these popups through post object ACF element. According to our developers, this post object should be set as copy, just as it is set in your site. However for some reason on the translated page, it still calls the original ID 18884 (hidden link) even though on the translated one it should be 19116 (hidden link) I am not sure if this is a ACFML bug or something particular to your site. That being said I suggest the following: - export your ACF group (Block: Artwork) which holds this to this sandbox installation hidden link - install your theme as well, as it already handles all these layouts - install the latest ACF PRO here if possible (we only have 5.9.4) - create 1 test artwork and translate - create one example page with minimum content where you invoke this artwork through post object and translate We will then see if the issue is here as well and I will then escalate to our devs for further inspections. It may take some doing on your end, hopefully not too much, but this is the quickest way to isolate and fix this problem. Let me know if you have any questions! Regards, Bruno Kos
March 9, 2021 at 3:05 am #8258023
Camilo	Hi Bruno, Thanks for getting back to me on this. I've proceeded with your instructions and it's still not working. Here's the English version: hidden link And here's the translated version: hidden link I hope this helps your dev team to figure it out for me and other users that might have the same issue! Thanks,
March 9, 2021 at 10:47 am #8261423
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Thank for setting it all up, I see the same problem here as well, calling the wrong ID, 24 instead of French 31. This is escalated to our 2nd tier team and may take some debugging time, I'll get back to you as soon as I have any news or questions for you. Regards, Bruno Kos
March 9, 2021 at 2:38 pm #8264581
Camilo	Hi Bruno, Thanks, I'll be waiting for the feedback. Best,
April 20, 2021 at 12:17 am #8576209
Camilo	Hi Bruno, Do you have any updates on this? It’s been over a month. Thanks,
April 20, 2021 at 7:12 am #8577823
Bruno Kos Supporter Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Development of this is still in progress, but according to what I read there, there is no defined dev cycle in which ACFML it will go. Regards, Bruno Kos
April 26, 2021 at 1:48 am #8619081
Camilo	Hi Bruno, Thanks for the reply. I'll be waiting then. Best,