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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate the Avada Image hotspot element using WPML, but it is completely ignored in the translation and in the XLIFF file.
Solution:
We recommend following the steps outlined in a similar case which resolved the issue. Please visit the following link and follow the instructions: https://wpml.org/forums/topic/triggering-text-in-avada/.
If the problem persists, please provide a debug report in the Debug Information box. You can find instructions on how to do this here: https://wpml.org/faq/provide-debug-information-faster-support/.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by luciaA-3 4 days, 23 hours ago.

Assisted by: Noman.

Author Posts
April 8, 2025 at 8:40 am #16907528

luciaA-3

Background of the issue:
I'm trying to translate the Avada Image hotspot element on my site hidden link using WPML.

Symptoms:
The Avada Image hotspot element is completely ignored in the translation and in the XLIFF file.

Questions:
How do I translate the Avada Image hotspot element using WPML?

April 8, 2025 at 9:42 am #16908148

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. We have another client who had a similar issue as was able to fix it by following the below thread(Summary at the top of the page): https://wpml.org/forums/topic/triggering-text-in-avada/

Could you please try to follow the same steps and see if this resolves the issue.

If the issue persists, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Please let me know the results,
Thank you

April 8, 2025 at 11:48 am #16908909

luciaA-3

This solution worked, the code I specifically used is this:

fusion_image_hotspots

image

fusion_image_hotspot_point

long_text