[Resolved] Can't delete removed language content

Hi,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

It happens when you delete the Default Kit template of Elementor. Please follow steps below to fix this issue:
1. Enable the two languages again > Set German as the default language.
2. Go to Templates > Theme Builder > Switch to table view.
3. Edit the template Default Kit in German language > In the Language box > This is the translation of: None.
4 Switch to French language with the language switcher at the topbar > Edit the Default Kit > In the Language box > Change the original language to German.
5. Then you can go to WPML > Languages and delete translation content properly.

Refer documentation hidden link

Look forward to your reply.
Thanks

Hi,

You can use the language switcher at the topbar to edit the template in the German language, please check this screenshot hidden link

And please follow step-by-step that I suggested above to keep the Default Kit template after deleting content in the French language.

Look forward to your reply.
Thanks

Hi,

You should do step 3 to unlink the template in the French language with translation. Then you can select the language of the template in the French language.

According to your screenshot, I think the original language of the template is German, not French. You can select: This is the translation of: None (Default Kit > None) > Update > Reload the page.

If it does not help, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. Your next reply is set to private to share the info.

❌ IMPORTANT: Please backup your database and website before proceeding ❌

Look forward to your reply.
Thanks

Hi,

The header and footer is blank because the condition to display is not set. I fix that issue by edit the header and footer then set the condition to display on entire site and it works properly.

Here is the screen record of what I've done on your site hidden link

You might need to recreate menu items and add them to the footer or something missing on your site.

I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.

Hi,

The button link on your front page is set to Internal URL and select a page/post. This value (post ID) is copied to the translation page and adjusted automatically by WPML in the frontend.

So when you delete the content in the default language, the ID is not available and the Internal URL does not work. You will need to re-select the post/page for the buttons.

I hope that makes sense.

Hi,

I'm afraid that after removing the content in the French language, there isn't a way to fix the internal link of buttons, you need to update them manually.
Or before removing the content in the French language, you need to change the internal link to a regular link > Save the page > Update the translation to copy the link to the translation page.

However, I'm asking our 2nd tier support if there is a way to help you in this case. I will update you here when I have something to share.

Thanks.

Hi,

After discussing the issue with our 2nd tier support, I'm afraid that there isn't a way to fix that issue. I suggest you can try, before removing language, to update the internal link of buttons to a regular link > Save the page > Update the translation to copy the link to the translation page. Refer to the documentation https://wpml.org/faq/how-to-translate-urls-shortcodes-and-html-attributes-using-the-advanced-translation-editor/

Or create an SQL query to replace the post ID with the translation post ID of the button data on the translation page. If you are not able to accomplish this, I would recommend you contact one of our certified partners that will be more than happy to help you with this. In this link, you will find a list of our certified partners: https://wpml.org/contractors/

It's not a common case/workflow so there isn't an easy way to fix it. Thanks for your understanding and patience.