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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 3 voices.

Last updated by Marcel 1 year, 5 months ago.

Author Posts
September 21, 2023 at 9:26 pm #14442541

steveM-3

When translating English to French in the Advanced Translation Editor we are suddenly seeing some French characters get replaced by strange characters.

For example, after completing a translation sometimes à is being replaced by the character à in the ATE. And a common apostrophe ’ is getting replaced by ’ in the ATE after saving. And it's random, it's not happening every time.

Here is a sample page with the strange characters. hidden link

What's going on? We're seeing it happen on other websites too that we've created using WPML.

Steve

September 22, 2023 at 12:21 pm #14446963

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello Steve,
Thanks for contacting WPML Support.

Kindly be informed that we have already been able to reproduce the same issue in our development environment. The team is currently investigating the issue and hopefully, it will be solved soon. Thank you for your understanding and patience.

If there is anything else you need help with, please let us know.

Best Regards,
Prosenjit

September 22, 2023 at 3:46 pm #14447779

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hello,

the issue has been fixed. You can now create a new translation job for it, then it will work.

Kind regards
Marcel

September 22, 2023 at 5:59 pm #14448547

steveM-3

Thank you. I can confirm the advanced translation editor is working again.