Skip Navigation

Home › Support › English Support › [Waiting for user feedback] I have Elementor popup with video widget - can not show different video for different language

[Waiting for user feedback] I have Elementor popup with video widget - can not show different video for different language

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 - -
- - - - - - -

Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 1 reply, has 0 voices.

Last updated by Osama Mersal 56 minutes ago.

Assisted by: Osama Mersal.

Author Posts
January 29, 2025 at 1:48 am #16644146

tamarC-2

Background of the issue:
I have a popup created with Elementor on my website hidden link, and this popup includes a single self-hosted video. I am trying to show different videos for different languages using WPML's Media Translation feature. I have already uploaded the video in a different language.

Symptoms:
In the English version of my website, the video is only shown in the original Georgian language.

Questions:
How can I display different videos for different languages in an Elementor popup using WPML?
Why is the video only showing in the original language despite using Media Translation?
February 2, 2025 at 10:38 am #16659784

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

First of all, sorry for the late reply; it was due to a higher workload.

Please ensure that the pop-up is translated. After translating it, please edit the translated pop-up using Elementor to change the video.

Kindly let me know if the above approach fixes the issue.

Best regards,
Osama