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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 10 replies, has 2 voices.

Last updated by Kor 11 months ago.

Assisted by: Kor.

Author Posts
March 12, 2024 at 1:35 pm #15399699

adrienR-5

Hello,

So I've just installed WPML (hidden link) and I have the latest Bricks version 1.9.6.1

The issue is that my Bricks builder is now in French even then I have my WP account in English and the Bricks settings for Builder language in English as well.

I see that when I deactivate the WPML String Translation plugin and refresh my Bricks builder, it's again in English.

What did I miss so my Bricks builder editing experience stay in English and no translated in the default language of the WP website (French)?

Thanks!

March 12, 2024 at 6:58 pm #15401228

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for contacting us.

It appears that there are language files within your server directories that are overriding the modifications. Could you please back up those files and attempt to remove the language files associated with the language you wish to eliminate? Then, try again.

March 15, 2024 at 2:51 pm #15414995

adrienR-5

Hello Kor,

You mean deleting the fr_FR.mo and fr_FR.po files located under /wp-content/themes/bricks/languages?

If that's the case, it's not a solution at all.
I don't want to do this on every Bricks update...

WPML shouldn't translate my Bricks builder in French if my WP account is set to be in English and if I have Bricks Builder set to be English as well.

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March 15, 2024 at 2:57 pm #15415029

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

No, I'm not referring to the language files over there. I mean in wp-content/languages . If you're not sure, please backup and share temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

March 15, 2024 at 5:45 pm #15415792

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Could you please check now and see if it's what you're looking for?

March 15, 2024 at 6:11 pm #15415845

adrienR-5

Hello,

Having empty FR translation inside /wp-content/languages/themes is not a viable option.
Why in the first place WPML try to fetch the FR translation for Bricks Builder and does not respect what we have in languages of Bricks Builder settings?

March 15, 2024 at 6:18 pm #15415881

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

You are right. The option in the Bricks theme settings should work. I've tested it here hidden link and the bricks page builder shows the correct language that I've configured hidden link

It looks like the issue is isolated to your Website for some reason. Can I deactivate plugins on your Website? Or do you have a staging site that I could use?

March 15, 2024 at 6:56 pm #15415902

adrienR-5

Hello Kor,

That's odd, and that's the way I want to have my builder too...

Well hopefully you can find the culprit, you can deactivate plugins on this website, it's a staging one.
But we use to work so please just deactivate and do not delete / nor modify anything important.

March 15, 2024 at 7:06 pm #15415907

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

It's the "SEOPress" plugin.

Please check.

March 18, 2024 at 11:42 am #15420658

adrienR-5

Yeah but the same could be said about WPML, without it, my Bricks Builder is set to the right language...

I've sent a ticket to SEOPress support but I really hope you won't throw the ball at each other as I really need a solution for this.

March 18, 2024 at 12:30 pm #15420800

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

As we have tested it here hidden link , Brick page builder language option works fine with WPML. So, I guess there is an option in SEOPress that is preventing that option to work. Let's hear what they say.

The topic ‘[Closed] I have latest version of Bricks and WPML and my Bricks builder is not in EN’ is closed to new replies.