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This topic contains 1 reply, has 2 voices.

Last updated by Kor 5 months, 3 weeks ago.

Assisted by: Kor.

Author Posts
August 20, 2024 at 4:47 pm #16087901

melanieC-18

Background of the issue:
I edited the name of the Languages from English and French to EN and FR in the Languages section. Then I went to the Language Switcher settings, and changed from flag to Current Language, which then made the entire language switcher disappear. Nothing I do to change any settings gets it back.

If it helps, I created a French language menu because the Menu Synchronisation wasn't translating everything in the menu. I did that just before editing the language names and the language switcher. But the language switcher doesn't show on either language menu.

Symptoms:
No language switcher in the menu!!

Questions:

August 20, 2024 at 7:14 pm #16088138

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for reaching us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

August 21, 2024 at 5:42 am #16088666

melanieC-18

It looks like if I had a different language activated in another tab, it was preventing my changes on the language switcher from being saved.

Also, the language switcher is not great. Wish there were more options for how that appears visually.