Multilanguage for Cartflows checkout

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to make their website multilingual with Bulgarian as the main language and English as the secondary language. They are using the Cartflows Pro plugin for the checkout process and are unable to translate the checkout and thank-you page into English.

Solution:
1. Create a Cartflow in the original language.
2. In WPML > Settings > Post Types, set

cartflows_step

and

cartflows_flow

post types as translatable.
3. Translate the created Cartflow using WPML's duplicate feature. For more details, see the documentation: Displaying Untranslated Content on Pages in Secondary Languages.
4. Edit the duplicated Cartflow using the WordPress Standard Editor and set it to translate independently.
5. Clone each step using the Cartflows feature.
6. Delete the original steps.
7. Edit the cloned steps to update the title and link to the next step and save.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us on the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Bug

This topic contains 3 replies, has 2 voices.

Last updated by Lucas Vidal de Andrade 1 year, 6 months ago.

Assisted by: Lucas Vidal de Andrade.

Author	Posts
March 7, 2024 at 5:01 pm #15386116
borislavD	Tell us what you are trying to do? - I'm trying to make my website multilingual (Bulgarian as the main language and English as secondary). Everything with posts, pages, and other elements is fine except for the checkout process. The checkout is handled not by the Woocommerce default template but by the Cartflows Pro plugin - which offers a better checkout experience, upsells, etc. Unfortunately, I can't seem to find a way to make the checkout and thank-you page to be in English when browsing the English version. Is there any documentation that you are following? - Yes. I have read and followed all the topics in the forum. I've tried setting up the posts types as translatable but they don't appear correct on the live website. Nothing that is suggested in the forum works. What is the link to your site? - hidden link
March 7, 2024 at 7:03 pm #15386417
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for getting in touch with us and sharing the details. Please try the following solution: 1. Create a Cartflow in the original language (same as you usually do without WPML) 2. In WPML > Settings > Post : set cartflows_step and cartflows_flow post types as translatable 3. Translate the created cartflow using WPML's duplicate feature. See more details here: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/ 4. Open to edit using WordPress Standard Editor the duplicated Cartflow. Set it to translate independently. 5. Clone each step, there is a button to do so (Cartflows feature) 6. Delete original steps 7. Edit cloned steps to update the title and link to the next step and save; Please let me know if that works for you. Each step here is vital, so make sure not to skip any.
March 11, 2024 at 10:12 am #15394114
borislavD	The instructions from 4 to 7 are unclear. 4. How to set something to translate independently? 5. There is no "duplicate" function in Cartflows for checkout. I don't know what is needed here because in 3 we have done that. 6. If I delete the original checkout I will lose the translation in bulgarian. How will this work?
March 11, 2024 at 2:30 pm #15395947
Lucas Vidal de Andrade WPML Supporter since 11/2023 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hey there, I'm sorry if I wasn't clear in my last reply. Let's go one by one: 4. How to set something to translate independently? When editing the duplicated page, click Translate independently in the Language box. This unsyncs the secondary language page so your design or translations won’t be overwritten when you update the default language page. (see image) You can find more details here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/ 5. There is no "duplicate" function in Cartflows for checkout. I don't know what is needed here because in 3 we have done that. I've found this explanation. Tell me if that helps: hidden link 6. If I delete the original checkout I will lose the translation in bulgarian. How will this work? Unfortunately, you'll have to save the translated texts locally (in a notes app, for instance). Then, you can copy them as you wish. I know this isn't optimal, but due to the incompatibility between WPML and CartFlows. Let me know how it goes.