This thread is resolved. Here is a description of the problem and solution.
Problem:
After the client's hosting was temporarily deactivated during a renewal, WPML on their site started showing a 'new address detected' notification, even though the address had not changed.
Solution:
We suspect that the temporary deactivation of the hosting might have triggered this notification. If you're experiencing this, we recommend selecting the option in the WPML notification that indicates your site has a new location. This might resolve the issue.
If this solution does not work or seems irrelevant because it might be outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 8 months, 1 week ago.
Assisted by: Andrey.
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