This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to translate a 'mega menu header' into German on their site but faces issues with the menu's organization and appearance after manual translation attempts. They also inquired about recovering a deleted automatic translation of a menu or how to re-enable automatic translation.
Solution:
Firstly, the 'max mega menu' plugin used by the client has known compatibility issues with WPML. We recommend checking the existing support tickets for potential solutions or similar cases here: WPML forum discussion and a custom search for related issues: Google custom search.
If no solution is available, suggesting the plugin's support team join our 'Go Global' program could help make the plugin fully compatible with WPML: Go Global program.
Regarding the deleted menu, unfortunately, it cannot be recovered. For translating the menu, you can explore three different methods detailed here: translating menus with WPML. However, due to the known issues with the plugin, we cannot confidently recommend a specific method without knowing how they interact with this particular plugin.
If these solutions do not resolve your issue or if they seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 0 voices.
Last updated by 5 months ago.
Assisted by: Mihai Apetrei.
