Background of the issue:
I am trying to address the issue of my site running slow due to WPML database queries. I have already installed WP Rocket to help with performance. Here are some screenshots and files of the queries: hidden link. The issue can be seen on this page: hidden link.
Also i have OTG installer, but when i click on "activate" doesnt activate
Symptoms:
The site is running slow due to WPML database queries.
Questions:
Can you help me fix the slow site issue caused by WPML database queries?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hi,
I would like to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further.
The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up the site and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.
The private reply form looks like this: hidden link
The next time you reply, click on "I still need assistance".
Video: hidden link
Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.
