Solutions for translating custom fields

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Supporter timezone: Europe/Vienna (GMT+02:00)

Tagged: Bug

This topic contains 19 replies, has 0 voices.

Last updated by Bigul 3 hours, 55 minutes ago.

Assisted by: Bigul.

Author	Posts
July 16, 2025 at 12:10 am #17239846
renatoA-10	Background of the issue: I’m developing a website in Portuguese using Elementor Pro, Pods Custom Post Types plugin, with custom taxonomies and custom fields. After finishing the site in Portuguese, I translated it into English using the WPML plugin. Symptoms: The custom fields were not translated, and attempting to translate them caused critical errors or layout issues on the site. Questions: Do you have any suggestions for alternative configurations? Do you know if there are any incompatibilities between these tools, fields, dynamic content?
July 16, 2025 at 4:27 pm #17243039
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for contacting WPML support. While you wait for one of my colleagues to take this ticket and assist you further, I’d like to provide some initial debugging steps to see if I can help right away. We’ll need more information about the critical errors or layout issues you're experiencing on the site. Could you please describe the translation process you’re following? Also, since you mentioned critical errors, please enable the WordPress debugging mode as explained here: https://wpml.org/documentation/support/debugging-wpml/ Once enabled, please replicate the issue and share the debug logs with us using https://pastebin.com, then send the link here.
July 16, 2025 at 4:39 pm #17243063
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Welcome to the WPML support forum. I will do my best to assist you in resolving the issue. Please note that the Pods – Custom Content Types and Fields plugin is compatible with WPML. However, the translations need to be done manually through the WordPress Editor. You can find more details here: https://wpml.org/plugin/pods-custom-content-types-and-fields/ To help us investigate further, it would be great if you could share the exact steps to reproduce the following issue. Also, have you enabled WordPress Debug Mode to check if any errors are being logged? The custom fields were not translated, and attempting to translate them caused critical errors or layout issues on the site. -- Thanks! Bigul
July 17, 2025 at 5:50 pm #17247453
renatoA-10	Hello, I’ve already asked the person responsible to give me access to the wp-config.php file, and I’m currently waiting for that access. In the meantime, I’ll explain the situation in more detail. Initially, I used WPML’s automatic translation through the Translation Manager. I found it strange that I couldn’t see the status of the translation process, as I’ve used this plugin before and didn’t encounter this issue. Since I couldn’t track the status, I ended up translating the pages manually, one by one. After translating everything manually, the site was almost perfectly translated—except for the custom fields related to the custom posts (Pods) that show on certain pages. For example: hidden link Now, after some more translation, most of the custom posts are already translated, and all their custom fields too. When I open the WPML translation editor, everything appears correctly. The page that displays a grid of these custom posts (hidden link) shows the list of translated posts. However, the dynamic fields linked to the custom fields no longer appear after the translation. In other words, the content that should appear in those dynamic fields—coming from each post’s custom fields—is missing. When I click on one of the translated posts in the grid, I get a critical error. The same happens if I try to view or preview the translated page from the back end—it also shows a critical error. I can’t figure out where the issue might be… Is it not possible to translate Elementor’s dynamic fields that load content from custom fields (like the ones created with Pods)? On the other hand the custom taxonomies seem to work fine. It is not possible to use Elementor theme builder to set page layout and still work for translations? 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July 18, 2025 at 7:09 am #17248752
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. Please fill in the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ hidden link -- Thanks! Bigul
July 18, 2025 at 5:40 pm #17251734
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. I can see the fatal error when visiting the translated posts like the following: hidden link The post settings appear to be correct in the backend. Therefore, could you please check if the WordPress debug log shows any errors related to WPML when this issue occurs? Also, if possible, please consider setting up a staging site (a clone of the live site) for testing this. It will help us to troubleshoot the issue more safely without affecting the live site. -- Thanks! Bigul
July 21, 2025 at 9:58 am #17254639
renatoA-10	Hello, Thank you for your availability. The link I shared with you is for the development site. The production site is already live on a separate installation. We also have backups, so you can go ahead and run some tests. I’ve installed a plugin to help with debugging: Query Monitor. It’s a developer tools panel, and you can find it in the top admin bar. I’m also going to request FTP access in case it’s needed for debugging. I ran a test. When I visit a partially translated custom post, like hidden link, everything works—except for the custom fields. This is what used to happen before I activated translation for custom fields: the fields simply didn’t show. However, when I visit a fully automatically translated custom post, like hidden link, a critical error occurs (see the uploaded image). This started happening after enabling translations for custom fields. Please let me know if you need some more inputs.
July 21, 2025 at 2:31 pm #17256338
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the details. This issue requires further debugging. Could you please share the FTP credentials for the site? It will greatly assist us in identifying, troubleshooting, and resolving the bugs. -- Thanks! Bigul
July 22, 2025 at 10:04 am #17258598
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. I can access the site files via FTP. We will test it further and get back to you as soon as possible. Please wait. -- Thanks! Bigul
July 25, 2025 at 8:06 am #17270248
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, I conducted a detailed test on your staging site. The following fatal error is triggered even in a minimal setup, with only the essential plugins active. We are still investigating the issue and will get back to you as soon as possible. PHP Fatal error: Uncaught TypeError: str_contains(): Argument #1 ($haystack) must be of type string, array given in /home/cineeco/site.cineeco.pt/wp-includes/blocks.php:1985 Stack trace: #0 /home/cineeco/site.cineeco.pt/wp-includes/blocks.php(1985): str_contains() #1 /home/cineeco/site.cineeco.pt/wp-includes/formatting.php(5219): filter_block_content() #2 /home/cineeco/site.cineeco.pt/wp-includes/class-wp-hook.php(324): wp_pre_kses_block_attributes() #3 /home/cineeco/site.cineeco.pt/wp-includes/plugin.php(205): WP_Hook->apply_filters() #4 /home/cineeco/site.cineeco.pt/wp-includes/kses.php(948): apply_filters() #5 /home/cineeco/site.cineeco.pt/wp-includes/kses.php(754): wp_kses_hook() #6 /home/cineeco/site.cineeco.pt/wp-includes/kses.php(2234): wp_kses() #7 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor-pro/modules/dynamic-tags/pods/tags/pods-text.php(37): wp_kses_post() #8 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/dynamic-tags/tag.php(35): ElementorPro\Modules\DynamicTags\Pods\Tags\Pods_Text->render() #9 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/dynamic-tags/manager.php(207): Elementor\Core\DynamicTags\Tag->get_content() #10 [internal function]: Elementor\Core\DynamicTags\Manager->get_tag_data_content() #11 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/dynamic-tags/manager.php(100): call_user_func_array() #12 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/dynamic-tags/manager.php(65): Elementor\Core\DynamicTags\Manager->parse_tag_text() #13 [internal function]: Elementor\Core\DynamicTags\Manager->Elementor\Core\DynamicTags\{closure}() #14 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/dynamic-tags/manager.php(64): preg_replace_callback() #15 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/includes/controls/base-data.php(91): Elementor\Core\DynamicTags\Manager->parse_tags_text() #16 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/includes/base/controls-stack.php(1335): Elementor\Base_Data_Control->parse_tags() #17 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/includes/base/controls-stack.php(1182): Elementor\Controls_Stack->parse_dynamic_settings() #18 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(315): Elementor\Controls_Stack->get_parsed_dynamic_settings() #19 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(297): Elementor\Core\Files\CSS\Post->render_element_styles() #20 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(226): Elementor\Core\Files\CSS\Post->render_styles() #21 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(313): Elementor\Core\Files\CSS\Post->add_controls_stack_style_rules() #22 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(297): Elementor\Core\Files\CSS\Post->render_element_styles() #23 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(226): Elementor\Core\Files\CSS\Post->render_styles() #24 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(313): Elementor\Core\Files\CSS\Post->add_controls_stack_style_rules() #25 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(297): Elementor\Core\Files\CSS\Post->render_element_styles() #26 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(226): Elementor\Core\Files\CSS\Post->render_styles() #27 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(313): Elementor\Core\Files\CSS\Post->add_controls_stack_style_rules() #28 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(297): Elementor\Core\Files\CSS\Post->render_element_styles() #29 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(178): Elementor\Core\Files\CSS\Post->render_styles() #30 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/base.php(687): Elementor\Core\Files\CSS\Post->render_css() #31 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/base.php(180): Elementor\Core\Files\CSS\Base->parse_content() #32 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/base.php(133): Elementor\Core\Files\Base->update_file() #33 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/base.php(229): Elementor\Core\Files\CSS\Base->update() #34 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor/core/files/css/post.php(201): Elementor\Core\Files\CSS\Base->enqueue() #35 /home/cineeco/site.cineeco.pt/wp-content/plugins/elementor-pro/modules/theme-builder/classes/locations-manager.php(194): Elementor\Core\Files\CSS\Post->enqueue() #36 /home/cineeco/site.cineeco.pt/wp-includes/class-wp-hook.php(324): ElementorPro\Modules\ThemeBuilder\Classes\Locations_Manager->enqueue_styles() #37 /home/cineeco/site.cineeco.pt/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #38 /home/cineeco/site.cineeco.pt/wp-includes/plugin.php(517): WP_Hook->do_action() #39 /home/cineeco/site.cineeco.pt/wp-includes/script-loader.php(2299): do_action() #40 /home/cineeco/site.cineeco.pt/wp-includes/class-wp-hook.php(324): wp_enqueue_scripts() #41 /home/cineeco/site.cineeco.pt/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #42 /home/cineeco/site.cineeco.pt/wp-includes/plugin.php(517): WP_Hook->do_action() #43 /home/cineeco/site.cineeco.pt/wp-includes/general-template.php(3192): do_action() #44 /home/cineeco/site.cineeco.pt/wp-content/themes/hello-elementor/header.php(23): wp_head() #45 /home/cineeco/site.cineeco.pt/wp-includes/template.php(810): require_once('/home/cineeco/s...') #46 /home/cineeco/site.cineeco.pt/wp-includes/template.php(745): load_template() #47 /home/cineeco/site.cineeco.pt/wp-includes/general-template.php(48): locate_template() #48 /home/cineeco/site.cineeco.pt/wp-content/themes/hello-elementor/index.php(14): get_header() #49 /home/cineeco/site.cineeco.pt/wp-includes/template-loader.php(106): include('/home/cineeco/s...') #50 /home/cineeco/site.cineeco.pt/wp-blog-header.php(19): require_once('/home/cineeco/s...') #51 /home/cineeco/site.cineeco.pt/index.php(17): require('/home/cineeco/s...') #52 {main} thrown in /home/cineeco/site.cineeco.pt/wp-includes/blocks.php on line 1985 One more request. Please allow me to make a copy of your site using the Duplicator plugin (https://wordpress.org/plugins/duplicator/) in case of escalation to our developers. -- Thanks! Bigul
July 25, 2025 at 11:18 am #17270791
renatoA-10	Hello Bigul, Ok You are allowed to make a copy of the website with the Duplicator Plugin. Please be careful 🙂 Let's see if finally we discover the problem :/
July 28, 2025 at 9:20 am #17274270
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the permission. I am currently creating a copy of the site using Duplicator. However, the process is taking longer than expected due to a "Host Build Interrupt" error. We will delete the package once the issue is resolved and will get back to you as soon as possible. Please wait. -- Thanks! Bigul
July 29, 2025 at 11:59 am #17278632
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Sorry, have you made any changes to the staging site settings recently? We are now seeing the following warning frequently during page load. Could you please check and confirm? This site can't be reached s*****o.pt took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT -- Thanks! Bigul
July 29, 2025 at 4:59 pm #17279877
renatoA-10	Hello Bigul, Sorry about this , I’m currently pushing the owners to upgrade the server, as it’s really reaching its limits. They’re in the process of doing it, but in the meantime, do you think you could proceed anyway, or would it be better to wait until the upgrade is complete? Also, have you been able to identify what exactly is causing the issue? Are the problems related to specific fields, tags, or something else that’s breaking the translation functionality? Thanks again!
July 30, 2025 at 7:08 am #17280642
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hello, Thank you for the updates. We were unable to complete the creation of the Duplicator packages due to repeated host build interruptions, and the process has failed multiple times. The result was the same with the Duplicator free and pro versions. Now, we are also unable to access the staging site, as it shows the error: "This site can’t be reached." Access to the staging site is mandatory for our troubleshooting, especially since this appears to be an exceptional case that may require escalation. Could you please check with your hosting provider to see if any country-based access restrictions have recently been applied? We were able to access the site without any issues, just a couple of days ago. Please let us know once it is resolved so we can continue the investigation. Thank you for your kind understanding. -- Thanks! Bigul