Skip Navigation

Home › Support › English Support › [Waiting for user feedback] Split: The site does not redirect to the Stripe payment page

[Waiting for user feedback] Split: The site does not redirect to the Stripe payment page

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/the-backend-performance-has-degraded-severely/

Sun Mon Tue Wed Thu Fri Sat
10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 - -
16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 - -

Supporter timezone: Asia/Jerusalem (GMT+03:00)

Tagged: ,

This topic contains 1 reply, has 0 voices.

Last updated by Itamar 1 week, 4 days ago.

Assisted by: Itamar.

Author Posts
June 16, 2025 at 10:35 am #17138149

mbF

Hi Itamar,

Thank you for the update.

Yes, I confirm that you can proceed with installing Adminer and accessing the database to perform the necessary fixes to the icl_ tables.

While you're fixing the icl_ issue, I wanted to mention one more problem we've encountered: during the final step of the booking process, after a guest completes their details, the site does not redirect to the Stripe payment page. Instead, it jumps back to the homepage in Russian. All visible language settings seem correct on the frontend.

If this behavior could be related to WPML or the multilingual structure, I’d appreciate it if you could take a quick look while resolving the database issue.

Thanks again for your help
June 16, 2025 at 10:47 am #17138214

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I'm unsure if this problem occurs due to WPML. Please answer the following questions.

A. Does this problem also happen in the site's default language?

B. Is the booking a feature from the VikBooking plugin?

Regards,
Itamar.