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This topic contains 12 replies, has 2 voices.

Last updated by andreaB-8 1 year, 6 months ago.

Assisted by: Prosenjit Barman.

Author Posts
June 15, 2023 at 8:02 pm #13835329

andreaB-8

In this page
hidden link
I've a section named CONTATTI where I've TITLE + TEXT + FORM
I don't know where to find translated section of this block.
...and even placeholders of form.
Thanks for help me!

June 16, 2023 at 12:13 pm #13839283

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for contacting WPML Support.

I have checked the page and found that the section you're talking about is a template that was inserted using the "Template" widget of Elementor. You need to translate that template contents separately from the "Templates > Saved Templates" section in order to see the translated contents properly in other languages

In order to understand the process of translating Elementor templates, kindly check the documentation mentioned below.

- https://wpml.org/documentation/plugins-compatibility/elementor/#translate-elementor-templates

I hope it will help.

Regarding translating the placeholder of the Form- It appears that you already have created a ticket regarding the translation of the form, and a response has been sent already to that ticket. I kindly request you to follow the instructions mentioned in the response to understand the procedure.

Best Regards,
Prosenjit

June 16, 2023 at 2:31 pm #13840655

andreaB-8

I checked this link many times but I don't understand how to do... can you kindly send me link for translate this item?

Thanks!

June 19, 2023 at 4:27 am #13846685

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
I hope you're doing well. Sorry for the delay in responding due to the weekend.

If you're having trouble understanding the documentation, I'd be more than happy to help you. To make things easier, I've created a video that demonstrates the step-by-step process of translating Elementor templates. Please take a look at the video below.

- hidden link

I hope it will help. But, feel free to let me know if you have any further questions. I will be happy to help.

Best Regards,
Prosenjit

June 19, 2023 at 10:43 am #13850425

andreaB-8

Friend is I See your videos is all OK!!!! I don't know how to find items in my site!!!
Please may days passed... I've always same issues in all my posts!!! Please help me!!!!!!

June 20, 2023 at 7:38 am #13856401

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,

I have checked your site again and now I can see that the English text is appearing correctly in that specific section. Please check this screenshot(hidden link) for a better understanding.

So, seems you have successfully identified and translated the specific template. But, please let me know if you need any further assistance in this specific matter. I will be happy to assist you.

Best Regards,
Prosenjit

June 20, 2023 at 8:25 am #13856695

andreaB-8

No!!!! In form I still see placeholder in fields.... another days passed!!!!!

June 20, 2023 at 8:42 am #13857133

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,

I understood the issue with the Form. As you've created another ticket regarding the form issue, I mentioned in my first response(#13839283) that it will be handled separately in the other ticket.

You can expect an update regarding the translation of the form soon in the other ticket. Meanwhile, I genuinely appreciate your patience regarding this matter.

Best Regards,
Prosenjit

June 20, 2023 at 9:36 am #13857651

andreaB-8

OK but here days passed!!!!!

June 20, 2023 at 1:10 pm #13859765

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,

I made every effort to respond as promptly as possible with a solution each time. However, please note that response times may vary depending on the number of tickets. I sincerely apologize for any inconvenience caused. Rest assured, I will take this feedback into consideration and improve the response time.

If the issue with translating section is solved now, please consider marking this thread as resolved. But, feel free to ask if you have any other questions. I will be happy to assist you.

Best Regards,
Prosenjit

June 20, 2023 at 1:13 pm #13859777

andreaB-8

No friend, not resolved.... cause of form placeholder are not translated 🙁

June 21, 2023 at 5:49 am #13863871

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,

I already have sent a video to the other ticket you created mentioning the issues with Form. I believe that the video will be helpful in effectively translating the form and its placeholders.

Please let me know if there is anything else you need help with. I will be happy to assist you.

Best Regards,
Prosenjit