Translated pages not linking to the correct page.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with non-translatable links in their multilingual site.
Solution:
We corrected the custom XML configuration to ensure that the links became translatable. Below is the correct code.

<widget name="wdt-image-box">

      <fields-in-item items_of="item_contents">

        <field>media_image>url</field>

        <field>item_title</field>

        <field>item_sub_title</field>

        <field>item_description</field>

        <field type="Carousel Image Link" editor_type="LINK" key_of="item_link">url</field>

        <field>item_button_text</field>

      </fields-in-item>

    </widget>

We then resaved the primary language page to apply these changes. We recommend checking the updated page to confirm that the links are now correctly functioning in different languages.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Please also check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/some-pages-seem-to-have-incomplete-or-missing-translations-i-dont-have-any-issues-with-the-credi/

Tagged: ATE

This topic contains 9 replies, has 0 voices.

Last updated by canT-4 1 month ago.

Assisted by: Kor.

Author	Posts
December 30, 2024 at 6:00 am #16552194
canT-4	Thanks your reply . Yes, I watched the video you sent, understood it, and applied the solution. The issue is resolved, but I noticed two additional problems. I have prepared a new video to demonstrate these issues. hidden link
December 30, 2024 at 8:31 pm #16554469
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thank you for your patience. I regret any inconvenience caused, but to proceed with troubleshooting, I kindly ask for a snapshot of the site. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded. To guide you further, please adhere to these instructions: 1. View the Duplicator instructions video: hidden link 2. Consult WPML's instructions on providing supporters with a copy of your site: https://wpml.org/faq/provide-supporters-copy-site/ 3. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files. Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large. Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.
December 30, 2024 at 8:37 pm #16554470
canT-4	Hi yes I give you permission, you can install it . thanks
January 2, 2025 at 10:34 am #16558158
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I'm still working on this and I will get back to you soon.
January 6, 2025 at 6:39 am #16565111
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. Sorry for the delays. I've copied your Website to my local dev site and I'm still checking on this and will get back to you as quickly as possible.
January 6, 2025 at 12:53 pm #16566383
canT-4	Hello ? Ok take time ı am wating , thank you
January 6, 2025 at 6:30 pm #16567365
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I'm able to replicate the issue on our sandbox site here hidden link I will report this to our 2nd Tier Support for further assistance. Then, I will come back to you once I've feedback. Sorry for the trouble.
January 6, 2025 at 7:41 pm #16567448
canT-4	ok thank you for your effort , ı am watıng
January 7, 2025 at 6:02 am #16567999
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I've corrected the custom XML configuration and the links should be translatable now. I've resaved the primary language page and the links are now working hidden link . Please check.
January 7, 2025 at 10:03 am #16568809
canT-4	Thank you Kor you are great ,I checked it and it seems to be fixed. I think we can close the topic, thank you again for your dedication.