Translated product not visible, gear icon stays

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 1 reply, has 2 voices.

Author	Posts
November 1, 2023 at 2:13 pm #14708087
jaapd-2	Hi, My customer translated a product to German but the translated product does not show on the webshop. In the product list the translation shows the gear icon. When clicking the translation status shows 100%. The product does not appear in translation management --> jobs. How can we fix this? Cheers, Jaap
November 2, 2023 at 11:52 am #14715951
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hello Jaap, Thank you for contacting the support. Can you please try the following? IMPORTANT: Take full backup of your website and database beforehand. - Cancel the existing job if possible. You can also try this from WPML -> Support -> Troubleshooting -> Cancel in progress jobs... - Update WPML plugins to the latest versions. - Make a little change in product's content by editing in default language. - Save and translate again. Please let me know if this helps or I'll try my best to help you further on the matter. Regards.

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