Background of the issue:
I am working on a site under development for Arcadium Lithium and trying to translate the 'Culture' page to English using WPML. I want to ensure that I have registered properly onto my site.
Symptoms:
“WPML tried to translate this page three times and has failed”
Questions:
How do I translate pages using WPML?
How can I ensure that I have registered WPML properly on my site?
It's happening with a few pages at random. I will send you another screenshot of our journey and the errors we are seeing.
#1: It looks like we are registered on our WPML account
#2: If I go to WPML, Translation Management, Translators. There is a button that says “please register WPML to enable the professional translation option” When I click on this, it says “Sorry, you are not allowed to access page.
See below.
#3 Some pages (Like Home) Seem to have worked (great!)
#4 Some pages (Like Culture) do not work. Please see pink banner in screenshot that says “WPML tried to translate this page three times and has failed”
Based on the screenshots and errors logged I can see some capability and authorization issues.
-- What is your site's URL ?
-- Did you recently migrate your site from a staging site to a live site or vice versa? If yes, please share the previous URL as well.
-- Go to your profile -> edit user profile -> scroll down and share with me a screenshot of the capabilities shown (all the way at the bottom of the page)
