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Supporter timezone: Europe/Bucharest (GMT+02:00)

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Last updated by Mihai Apetrei 1 day, 15 hours ago.

Assisted by: Mihai Apetrei.

Author Posts
January 21, 2025 at 3:37 pm

ziga pipan

Background of the issue:
Every time a do an update I find few strings in cart and checkout that are not translated.
No problem, but I can't find where to translate them?

Here
hidden link
This is the cart link
hidden link

Is there any special procedure I need to be following?

I'm using WPML and I try always scan xstore, elementor and Woocommerce for new strings. I also use the option "Track where strings appear on the site", "Auto register strings for translation" and try "Translate texts in admin screens".
But no luck
hidden link

What else do I need to do?

Symptoms:
Every time I do an update, I find a few strings in the cart and checkout that are not translated, and I can't find where to translate them.

Questions:
Is there any special procedure I need to be following?
What else do I need to do?

January 21, 2025 at 4:19 pm
January 21, 2025 at 4:26 pm #16619868

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

This is the ticket where we will handle this issue.

I will get back to you as soon as I have updates.

January 23, 2025 at 10:17 pm #16629967

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Thank you for your incredible patience throughout the debugging process.

To help troubleshoot the issue further, I would like to replicate your website on a local environment.

Before proceeding, I will need your written approval to duplicate your site using a plugin called "Duplicator" (or a similar one) and debug the issue on a testing environment. Could you please confirm if this is ok with you?

Please create a full backup of your website before responding. Once the issue is resolved, the duplicate site will be deleted.

I will be waiting for your confirmation.

January 27, 2025 at 12:51 pm #16637772

ziga pipan

sure, no problem

January 27, 2025 at 9:47 pm #16639360

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Thank you for the confirmation.

I will move forward with the debugging and get back to you as soon as I have an update.

In the meantime, I will keep this ticket assigned to myself.

January 29, 2025 at 10:35 pm