we have two version of same taxonomy, i.e english and hebrew but both are not sync

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andreas W. 1 week, 5 days ago.

Assisted by: Andreas W..

Author	Posts
December 24, 2024 at 1:30 pm #16543877
machsomW	Background of the issue: I am working on a site under development and using WPML. I have two versions of the same taxonomy in English and Hebrew. Symptoms: The English and Hebrew versions of the taxonomy are not synchronized. Questions: How can I sync the English and Hebrew versions of the taxonomy?
December 24, 2024 at 2:50 pm #16544068
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Are they categories connected in terms of original and its translation? How to reconnect taxonomies: https://wpml.org/faq/how-can-i-reconnect-taxonomy-translations-to-their-default-language-terms/ If this does not solve the issue: Are you referring to the count of posts that are assigned to each category? Do you have issues with the hierarchy of your categories? https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/#maintaining-your-taxonomy-structure-across-languages Best regards Andreas
December 30, 2024 at 10:25 am #16552873
machsomW	thankyou for the response, but in post edit page we don't able sync option available. I'm attaching the scrrenshots kindly please look into this. we need to resolve this asap And also one this some posts are already sync before but now the are not sync
December 30, 2024 at 2:13 pm #16553390
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	This might not be a good example, as the post you are sending is not translated. See right sidebar, the translation status symbol is "+". I would like to request temporary access (wp-admin and FTP) to the site to investigate the issue further. The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT Please be sure to back up the site and database before granting us access. If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields. I may need to install a plugin called "All In One WP Migration" here to create a copy of the site that I can use to investigate the issue further. However, I would also be very grateful if you could provide a staging site or copy of the website from your server for this purpose. If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/de/account/websites/. If you are not able to provide such a copy of the website for testing, please let me know on this ticket. The private reply form looks like this: hidden link The next time you reply, click on "I still need assistance". Video: hidden link Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.