With all the credits withdrew with automatic translation disabled.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is inquiring about the email address bulk.mt@wpml.org and why it is translating pages and withdrawing credits despite automatic translation being disabled.
Solution:
We have identified this issue as a duplicate and have directed the client to continue the conversation in an existing support thread where a colleague has already provided a response. We recommend following the link to the ongoing discussion for further assistance:

WPML support thread

If this solution does not seem relevant, please open a new support ticket at WPML support forum.

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Tagged: ATE

This topic contains 1 reply, has 2 voices.

Last updated by Bobby 12 months ago.

Assisted by: Bobby.

Author	Posts
December 6, 2023 at 4:28 pm #15010499
Andrii Sergiichuk	Tell me who is bulk.mt@wpml.org ? And why he translates pages for me, given that I have disabled automatic translation. bulk.mt@wpml.org stupidly withdrew all the credits
December 7, 2023 at 9:37 pm #15021191
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hello, As this is a duplicate we will be marking the ticket as closed, please continue in the following thread where my colleague has left a response regarding the issue you are experiencing. https://wpml.org/ru/forums/topic/%d1%81%d0%bd%d1%8f%d0%bb%d0%be-%d0%b2%d1%81%d0%b5-%d0%ba%d1%80%d0%b5%d0%b4%d0%b8%d1%82%d1%8b-%d0%bf%d1%80%d0%b8-%d0%b2%d1%8b%d0%ba%d0%bb%d1%8e%d1%87%d0%b5%d0%bd%d0%be%d0%bc-%d0%b0%d0%b2%d1%82%d0%be/ Thank you!