This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where a URL in the footer does not translate correctly on the Danish and German versions of their site, despite being saved in WPML's string translations. The issue is that the URL appears with an extra 'www' which leads to missing links.
Solution:
We recommend checking and adjusting the URL directly in the menus for each language. Here are the steps to follow:
- Go to Appearance > Menu
- Click the Pencil icon beside the Language name.
- Open the menu item and adjust the link by removing the 'www' part.
This solution might not be relevant if the details of the issue have changed, or if it's outdated. If this doesn't resolve the issue, or if the problem described doesn't exactly match your situation, please visit our support forum to open a new ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
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This topic contains 1 reply, has 2 voices.
Last updated by 5 months ago.
Assisted by: Prosenjit Barman.