Cannot load content for translation The Advanced Translation Editor could not p

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Tagged: ATE

This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
July 31, 2023 at 9:45 pm #14129731
ericK-31	Tell us what you are trying to do? - I try to translate an Avada element from English into Dutch. The error precist. "Cannot load content for translation The Advanced Translation Editor could not process this content. If you keep seeing this error, please contact our support team." What is the link to your site? - hidden link Is it possible to help me how to remove the error? Thank you Eric
August 1, 2023 at 5:09 am #14130319
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Erik, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please follow some steps below and see if it helps: 1. Go to WPML > Translation Management > Jobs tab > Cancel the job. 2. Edit the Avada element (post) > make a small change to the (element) post title > Save changes. 3. Translate the element again. If it does not help, please check the Advanced Translation Editor log in WPML > Support and share some screenshots of the error log with me. Look forward to your reply. Thanks
August 4, 2023 at 4:26 pm #14156041
ericK-31	Thank you very much for the assistance. I had to do the process 3x before the issue was solved. regards, Eric