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Supporter timezone: America/Sao_Paulo (GMT-03:00)
This topic contains 5 replies, has 2 voices.
Last updated by janL-8 1 year, 6 months ago.
Assisted by: Mateus Getulio.
Author | Posts |
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August 4, 2023 at 9:12 am #14153833 | |
janL-8 |
Tell us what you are trying to do? Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site? |
August 4, 2023 at 6:58 pm #14156637 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello there Thanks for your contact, and welcome to the WPML support forum! Can you please do the following procedure to try to locate those strings? - Please go to WPML -> Theme and plugins localization If that doesn't work, please try to enable the option "Look for strings while pages are rendered" in WPML -> String Translation. Then visit that page in which the widget is located and go back to the String Translation, refresh the page and check if you'll be able to locate the strings now. (Please don't forget to uncheck the option "Look for strings while pages are rendered" once you're done). Another attempt that you can try is to include those strings in String Translation following this procedure: - Go to WPML -> String Translation and click on "Translate texts in admin screens" at the bottom of the page Please let me know how you proceed with these possible solutions. Looking forward to your reply! Kind regards, |
August 7, 2023 at 12:13 pm #14163597 | |
janL-8 |
Hey, I finally managed to add these translations to the string translations, but the translations are not showing up. Maybe cache needs to be emptied? Thank you for your help. |
August 7, 2023 at 8:02 pm #14166153 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hi there, Thanks for your reply. Yes, it might be necessary to clear the caches (server, website, browser...). Please try that and check if it'll help. If you're still stuck, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it. Our Debugging Procedures I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: **IMPORTANT** - Please make a backup of site files and database before providing us access. Please, let me know if you need any additional details. Have a nice day. |
August 9, 2023 at 8:38 pm #14178301 | |
Mateus Getulio Supporter
Languages: English (English ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hi there, Thank you for providing the credentials. Can you tell me how exactly did you insert the 'BUY TICKETS' text inside this button? We tried to do this through your Elementor templates: - Swedish: hidden link, which seems to be the translation version, correct? - English: hidden link, which although it is the second language on the website, this template is originally in English, as far as I can see First, the button is missing from the English. Have you edited manually the Swedish template and inserted it there? Also, I'm not sure how to change this button text coming from The Events Calendar widget - and therefore translate it. Could you please clarify to us how the button is added? At last, I'd like to ask you to access the Sandbox that I'll share with you the automatic login link in my next private reply. If possible, please install there all the necessaries components in order to replicate this issue, and try to do the same as you're doing in the original website. (Please observe that the intention here is not to migrate the whole site - you should install only the needed plugins/themes/settings/etc.) This will give us the ability to focus specifically on the connection between WPML and the other components. Please stay tuned for my next private message containing the access link. Thank you. |
August 11, 2023 at 10:36 am #14187847 | |
janL-8 |
Hey, I don't know how the button was added it was separate programmer, I am in contact with him now about changing the language on the button. Thanks for the help, I guess it has something to do with the programming he did. |
The topic ‘[Closed] Can't find where to translate a button on single event page.’ is closed to new replies.