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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with translating some pages and the automatic Chinese translation of posted articles was not working, while English could be auto-translated.
Solution:
We recommended the following steps to address the issue:
1. Navigate to the "Pages" section from the WordPress Dashboard.
2. Search for the page that needs the slug to be updated.
3. If the page appears in the results, click on "Quick Edit" and update the slug as needed.
4. For translated pages, switch to another language using the language switcher on the top bar of the Admin and repeat the process.

If these steps do not resolve the issue or if the solution seems irrelevant due to being outdated or not applicable to your case, we encourage you to check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket. We highly recommend visiting the WPML support forum for additional guidance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 4 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 3 months ago.

Assisted by: Prosenjit Barman.

Author Posts
March 14, 2024 at 5:15 am

毅 青木

Hello,

I am having trouble translating some pages, including this one.
hidden link
hidden link

page has been created.

Do you know the reason?

March 14, 2024 at 6:21 am
March 14, 2024 at 6:35 am #15406800

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,

As you were disconnected from the chat, I had to convert the chat to a ticket. I have shared the instructions on how you can update the slug of the pages in the default language, but for your convenience, I'm sharing them below.

- Please go to the "Pages" section from your WordPress Dashboard and search for the page
- If the page appears in the result, click on "Quick Edit"(Screenshot: hidden link) and update the slug as per your needs.
- You can do the same for the translated pages by switching to another language using the language switcher on Topbar of the Admin

If you need further assistance, please feel free to let me know. I'll be happy to help.

Best regards,
Prosenjit

March 14, 2024 at 10:22 am #15408877
毅 青木

Thank you for your earlier comment.
We were able to improve it.

There is one more problem.

The automatic Chinese translation of the posted articles does not work.
English can be auto-translated.

Do you know the cause?

New threads created by Prosenjit Barman and linked to this one are listed below:

https://wpml.org/forums/topic/split-chinese-cant-be-translated-automatically/

March 14, 2024 at 10:26 am #15408885

毅 青木

Screenshot.

2024-03-14_19h20_38.png
March 14, 2024 at 12:51 pm #15409969

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,

Glad to hear that the suggestions helped.

Kindly be informed that to maintain clarity and organization, we are allowed to discuss one issue per thread. As the issue you mentioned in the last response is different than the issue you reported initially in the chat, I have created a new ticket for you to address the other concerns. A response will be sent to that ticket soon.

If the issue you reported in the chat is solved now, would you kindly mark this ticket as resolved? If you need further assistance regarding this permalink issue, feel free to let me know. I will be happy to help.

Best regards,
Prosenjit