[Closed] character were translated with wrong html

Hi,

After discussing this issue with my 2nd tier support, we see that it comes from the translation engine and there isn't a thing we can improve from our side. I see you are using DeepL to translate content, so I suggest you use another translation engine like Google/Microsoft to avoid this issue.

Thanks for your patience.

Hi,

Actually, what you see in the Advanced Translation Editor is the response from the translation engine. When you use automatic translation, WPML sends the content from your site to the translation engine (Google, DeepL, Microsoft - a third-party service) and shows the translated content in ATE. I've reported this issue to our 2nd tier support and we realized that we can't do much about this case.

If you modify the translation content and correct it, it will be saved to the translation memory which is stored on our server and you won't need to correct the content in the same segment next time.
Refer documentation https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/

I hope that makes sense.

Hi,

The translation memory will keep track of the sentence, not a or some words in the sentence. If you want to keep a term/word across languages when using automatic translation, please follow the documentation below to use Glossary.
https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/how-to-create-and-manage-glossary-entries/

However, I see it is not related to the main issue of this ticket with HTML tags in the content so I will split this ticket into a new one for the issue with Glossary.

Thanks.