rubelM-2
|
Background of the issue:
I am developing a site and need translation in five languages. I am a beginner and currently using WPML.
Symptoms:
The current credit cost for auto translation is too high for me to manage.
Questions:
I'd like to request a refund due to the high cost of credits for auto translation.
|
Carlos Rojas
WPML Supporter since 03/2017
Languages:
English (English )
Spanish (Español )
Timezone:
Europe/Madrid (GMT+02:00)
|
Hello,
Thank you for contacting us
1.- As you can see in our documentation: https://wpml.org/documentation/automatic-translation/automatic-translation-pricing/ there are different prices depending on the translation engine used. You can also buy pre-paid translation credits or activate pay-as-you-go, which will be cheaper the more you use it.
2.- If you decide to request a refund, you can do so on this page: https://wpml.org/purchase/refunds/
Regards,
Carlos
|
rubelM-2
|
Please process the refund. Thanks for your quick response.
|
