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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needs to transfer WPML services from the domain senatorsandco.com to morsobaltic.com and is unsure how to handle the transfer of the WPML license and whether the translations will migrate with the site.
Solution:
1. Register a new license for morsobaltic.com by visiting your account and then add it in Plugin > Add new > Commercial.
2. The translations created with WPML are stored in the site's database. Therefore, when you migrate the site (files + database), the translations will also be transferred.
3. If you need more than three live site (production) web domains, consider upgrading to WPML Multilingual Agency. If not needed, you can remove one domain and generate a new WPML key for the new domain at https://wpml.org/account/sites/.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.

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This topic contains 3 replies, has 1 voice.

Last updated by Mihai Apetrei 1 month ago.

Assisted by: Mihai Apetrei.

Author Posts
June 13, 2025 at 8:46 am #17132231

domasS

Background of the issue:
I copied my senatorsandco.com website to morsobaltic.com and need to transfer WPML services to the new site.

Symptoms:
Unable to register: Site key not matching

Questions:
How can I transfer WPML services from senatorsandco.com to morsobaltic.com?

June 13, 2025 at 1:14 pm #17133689

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

You need to register a new license for morsobaltic.com in your account and then add it in Plugin > Add new > Commercial

June 13, 2025 at 1:46 pm #17133762

domasS

So will it transfer all translations if I register a new website? To do that, I must delete senatorsandco.com domain as I don't have enough space to add new domain

June 14, 2025 at 8:23 pm #17135709

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

The translations created with WPML are saved in the site's database. So, when migrating the site (files + database), the translations are also carried over.

The WPML license is related to registering the plugin with the domain and gives you access to updates. However, the translations are saved inside the database.

If you need more than three live site (production) web domains, you will need to upgrade to WPML Multilingual Agency. If you don't need all of them, of course, you can remove one of them and generate a new WPML key for the new domain from here, as my colleague mentioned:
https://wpml.org/account/sites/

I hope that you will find this information helpful.

Mihai Apetrei