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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 3 replies, has 0 voices.

Last updated by Christopher Amirian 1 week, 2 days ago.

Assisted by: Christopher Amirian.

Author Posts
April 11, 2025 at 1:18 am #16920681

孝斌 潘

Background of the issue:
I am trying to fix an issue where the Elementor Arabic translation CSS demo is lost. The Arabic version of the site is showing a 404 error for the CSS file at hidden link, while the English version is working fine at hidden link. The issue can be seen on the page: hidden link.

Symptoms:
The Arabic version of the site is showing a 404 error for the CSS file.

Questions:

April 13, 2025 at 2:34 pm #16926518

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Welcome to WPML support. Would you please provide the debug information according to the documentation below?

https://wpml.org/faq/provide-debug-information-faster-suppor

For now I can suggest that you update Elementor to the latest version you use version 26.X which is an old version.

After that, please do as follows:

- Go to your Dashboard > Pages.
- Open the edit screen of the original page. You should see a pencil/circle/gear icon in the sidebar options under the "Languages" section.
- Make a small change, for example, add an extra blank space at the end of a sentence/paragraph.
- Save it.
- You should now see that a circular arrow appears beside the 2nd languages links, this means that an update is required.
- Edit the translation again and save it up to 100% translated.

Thank you.

April 16, 2025 at 1:24 am #16936412

孝斌 潘

hidden link

April 16, 2025 at 2:47 pm #16939689

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Would you please copy the information there that you posted a link to and paste it in the box below this ticket?

Please check the details here:

https://wpml.org/faq/provide-debug-information-faster-support/

I do appreciate it. Thanks.

If needed, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.