This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where the header on the Swedish version of their website does not function correctly.
Solution:
We discovered that the problem is due to custom JavaScript code in the header. We recommend removing this module JS code and instead adding it to the theme's options. Specifically, navigate to Divi > Theme Options > Integration and add the code to the
<head>
of your blog. This adjustment should resolve the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.
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This topic contains 1 reply, has 2 voices.
Last updated by Long Nguyen 3 months ago.
Assisted by: Long Nguyen.
 tobiasM-34 |
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 Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Here is the forum ticket. After restoring your site on my localhost and investigating the issue, I see the header in the Swedish language doesn't work because of the custom JS code in the header. If I remove it and re-translate the header, it works properly. I suggest you remove the module JS code and add the code to the theme option Divi > Theme options > Integration > Add code to the < head > of your blog, to fix the issue. Looking forward to your reply.  |
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tobiasM-34 |
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.