Background of the issue:
I am trying to update a field via import _regular_price_gbp using WPML. When we run the import, the field is imported perfectly, and I can see the data has been correctly set on the back-end. However, the new data is not reflecting on the front end. I have demonstrated in a video here the state of the product AFTER upload: hidden link.
Symptoms:
The data is set correctly on the back-end, but it does not display on the front end until I manually edit the product and click update.
Questions:
Why is the imported data not reflecting on the front end?
Is there a way to make the changes appear on the front end without manually updating each product?
Thank you for this suggestion. I have gone to the suggested page, but I cannot see an option to "Synchronize post meta".
There is "Synchronize post taxonimies" where I would also need to choose post types from a dropdown.... but nothing on the page which says "Synchronize post taxonimies" .
I apologize for the delay in responding. I will take care of this ticket; the reply time will be shorter now.
Can you please try the following:
When running the import, map all currency‑specific fields (not just _regular_price_gbp)
And don't use: "Increase speed by disabling do_action calls in wp_insert_post during import".
(I am assuming you are doing the import with WP All Import)
I noted that you have in your site:
WPML All Import and WPML Export and Import
We dont want all prices to be manually set, only gbp, the rest of the prices are coming from currency translator.
however, when we encontered this isue we did, as a test try importing the other currencies, but the was the same regardless. It always needs us to manualyl edit the product, click update....and then the price displays correctly.
We have also spoken with WP All Import and shared with them our process. they sadly could not resolve it, but believe the data is importing correctly, but a wpml action is needed that they dont understand.
I will try the option of setting language information first thing tomorrow once tonight's backup has run.
I created a clean installation of WordPress, WooCommerce, WPML, and all necessary WPML add-ons.
I set multicurrency for $us and Euro, for testing purposes it's the same, right?
You can access the WordPress dashboard using the link below: hidden link
Kindly follow the steps below:
- Don't restore your site there.
- Install WP All Import and the needed addons
- Create one product and the import file for that product, and share the file with me
- Try to do the import in the test site
I have installed WP All Import and also Wp All Import-Woocomerce as per our environment.
I have then run the import in the same way, see video here;
hidden link
As with our site the import runs as expected, and the data is imported into the correct fields.
However, I cannot further test as the front end does not have the same situation;
On our site we have multiple countries, so I would switch to the USA to test...but on this site I cannot switch to the usa to test.
so we would have a product on USA in USD$ for example, and we would translate the product to germany and the UK (for example)
I would then load the product on the uk site, and instead of showing the price which has been set manually, it would display the auto-translated price.
So, I think you can translate the product into German and then update the Pound Sterling price for it through the import. Then you can go to the product and switch languages and currencies, and see if the import took effect.
We have many thousands of products across multiple languages/curencies. We want to update the prices on the specific currencies....for example the GBP£ price.
We cannot import the main price too, as we just dont have that data as it lives on a third partty shipping systm which managed the prices.
The bug is that the gbp price imports correctly, and displays correctly on the back nd...but on the front end it is showing a different price.
