Klarna payment method not showing in Checkout

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Supporter timezone: Europe/Zagreb (GMT+01:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Dražen.

Author	Posts
October 23, 2023 at 7:05 am #14633365
dianaJ-2	Hi I experience the following issue - when using mutlicurrency and WPML the Klarna payment method that otherwise appears as it should in the original language/currency doesn't show when: 1. the currency is switched to one of the added currencies 2. the language is changed to one of the translated languages There are no settings in the Klarna plugin or otherwise on the site that could cause this issue. I have seen that a few others have had an issue with Klarna before, some quite similar. Are you familiar with the issue and do you have a fix? Kind regards, Diana
October 24, 2023 at 7:54 am #14643271
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+01:00)	Hello Diana, I do not see any active or reported issue with Klarna from our side. I have set up a minimal installation of WordPress, WPML, and all necessary WPML add-ons. You can access the WordPress dashboard using the link below: - hidden link Kindly follow the steps below: - Install the necessary Klarna plugin - Try to replicate the issue by adding multicurrency from your side or any other settings that might be needed - Share with me step by step guide on how can I check the issue and the steps you did This will help us to report the probable issue to the compatibility team and solve the possible problem faster. Thanks, Drazen

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