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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 3 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 4 days, 18 hours ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
March 5, 2025 at 1:46 am #16776419

chadG-5

Background of the issue:
I am trying to fix links that are pointing to the wrong translation on my site hidden link. I used the 'scan now and adjust links' feature, but it did not solve the problem. I followed the documentation at https://wpml.org/faq/how-to-translate-links/ but could not get the advanced translation editor to show me the links.

Symptoms:
Links are pointing to the wrong translation. The advanced editor only shows anchor text and not the actual links.

For example, at hidden link the link with anchor text "Visita Preguntas frecuentes" points to /faq/ instead of "/es/preguntas-frequentas/" but the link with anchor text "Visita la Guía de inicio" correctly points to "/es/documentos-de-usuario/como-empezar/"

Questions:
How can I get the advanced translation editor to show the actual links?
Why are some links still pointing to the wrong translation after running 'scan now and adjust links'?

March 5, 2025 at 12:57 pm #16778693

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Iwould like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible.

The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.

I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.

IMPORTANT

Please make a backup copy of the site files and database before giving us access.

- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:

hidden link

March 5, 2025 at 3:13 pm #16779636

chadG-5

Hi Lucas, on closer inspection this is possibly related to my other ticket. So I will wait to see how that goes and either reply again or close this one.

Thanks!

March 5, 2025 at 4:43 pm #16779993

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Sure. Let me know. Sidenote: this ticket closes automatically after 14 days of inactivity.