Split: A problem with a coupon and subscription price

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	10:00 – 14:00	-	-
16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	16:00 – 20:00	-	-

Supporter timezone: Asia/Jerusalem (GMT+02:00)

This topic contains 1 reply, has 0 voices.

Assisted by: Itamar.

Author	Posts
October 7, 2025 at 3:25 pm #17464450
alexanderO-11	Hi, just wanted to let you know that I will be testing above recommendation tomorrow. We just discovered another big issue; we have a coupon code that gives 10% on the first 3 renewals. Once 3 renewals has been processed it automatically removes the coupon code from the subscription but at the same time it makes the price for the subscription product higher. Should I try to replicate the issue on the test site you've provided? BR Jacob
October 7, 2025 at 4:19 pm #17464739
Itamar WPML Supporter since 02/2016 Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	Hi, Jacob. In this ticket, we will address the issue with coupons and subscriptions. You have not mentioned how this problem is related to WPML or WPML Multilingual & Multicurrency for WooCommerce. However, I assume that it occurs only with subscriptions in the secondary languages. The sandbox site from the other ticket has expired already. I've created a new one for you to test. Here is the link. hidden link Thanks, Itamar.

The topic ‘[Closed] Split: A problem with a coupon and subscription price’ is closed to new replies.