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Last updated by Mateus Getulio 1 year, 3 months ago.

Author Posts
September 28, 2023 at 10:28 am #14480423

markD-52

I am trying to: translate pages

Link to a page where the issue can be seen: hidden link

I expected to see:

Instead, I got:

Screenshot_233.png
Screenshot_234.png
September 29, 2023 at 7:32 pm #14489861

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi,

Thanks for contacting us.

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

Does this error happen when you're editing the translation of this page alone or does it happen with other translations in the site as well?

Can you please test minimal, with all non-WPML plugins disabled to see if the error persists.

Also, according to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. The minimum requirements for WPML are 128 MB. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file right before the /* That's all, stop editing! Happy publishing. */ line:

/* Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M');

Please let us know.

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