Home›Support›English Support›[Escalated to 2nd Tier] When reordering ACF Flexible Content blocks, some content gets messed up between blocks that were re...
[Escalated to 2nd Tier] When reordering ACF Flexible Content blocks, some content gets messed up between blocks that were re...
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Background of the issue:
I reordered some ACF Flexible Content blocks and later found out that a link in one block has been duplicated to another content. This is quite bad.
Symptoms:
When reordering ACF Flexible Content blocks, some content gets messed up between blocks that were reordered.
It seems that when block has some empty fields then it will be filled with the block data that they change positions with (in the screenshots, buttons should only exist for white background block; and badges/tags should only exist for bluegrey background block)
Thanks for contacting WPML forums support. I'll be glad to help you today.
First of all, sorry for the late reply; it was due to a higher workload.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
I tried to replicate but this sandbox site acts quite weirdly, it loses the language connection after I translate the page. Very weird.
Here is how I managed to reproduce it:
1. Create new page
2. Create two new Feature sections in the Content Sections block
3. In Feature 1 define CTA links and in Feature 2 define couple of badges (you must also fill out required fields, sorry)
4. Publish page
5. Translate one language and save
6. Reorder Feature 1 and Feature 2. Save.
7. Retranslate this one language and save
8. Open the page in EN and in the other language. You now see that badges and CTAs have changed places (Feature 1 CTAs are now shown under Feature 2 and Feature 2 badges are shown for Feature 1) in the translated language, EN is fine. If your template doesn't render this data, then you can try to open the language in WP editor and see how data is messed up also in the editor.
