This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Our next available supporter will start replying to tickets in about 5.35 hours from now. Thank you for your understanding.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 14:00 | 9:00 – 14:00 | 9:00 – 14:00 | 9:00 – 14:00 | 9:00 – 14:00 | - |
- | 19:00 – 22:00 | 19:00 – 22:00 | 19:00 – 22:00 | 19:00 – 22:00 | 19:00 – 22:00 | - |
Supporter timezone: Europe/Paris (GMT+01:00)
This topic contains 8 replies, has 2 voices.
Last updated by Yvette 6 years, 3 months ago.
Assisted by: Yvette.
Author | Posts |
---|---|
July 30, 2018 at 4:01 pm #2594965 | |
Autre |
After an update, I have found out that all my widgets had disappeared! So I have recreated them but I face some bugs. The widget translation language is randomly changed. When I create a widget, I need to close all the others ones. Otherwise, language change on a widget will eventually not be saved in the right one. Then, try this : I am using latest release of WPML and WordPress |
July 31, 2018 at 11:00 pm #2599949 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
Hello Normally, you would need to translate your widgets with the WPML String Translation module. This is described here: Can you confirm that you have installed the module? |
August 1, 2018 at 6:49 am #2600729 | |
Autre |
Hello, The memory footprint of the String Translation Module is too high to justify an installation just for that purpose as it seems to be feasible without it. The issue is that the widget language isn't saved properly. There is a bug. Have you tried to reproduce this? Thanks! |
August 1, 2018 at 5:53 pm #2602966 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
Hello 1. Replicate problem 1. Created 2 new text widgets I have loaded pictures to demonstrate this. 2. Please note that only "Text" widgets can become multilingual with the core WPML CMS blog subscription. 3. FInally, there are no reported issues with Widgets at the moment in our internal database nor are there existing erratas. |
August 2, 2018 at 6:31 am #2604410 | |
Autre |
I have made the test again on another site and I faced exactly the same issue... I have made a screencast for you. You can download the video from there. As you will see, after creating a widget, the language always defaults to all language instead of the selected one. |
August 2, 2018 at 3:21 pm #2605918 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
Ok. Following the same steps in your screencast, I can replicate the scenario. I also see that the language remains if you save the widget twice which implies some kind of initialisation of that field with the default value of "All Languages" when the widget is first added to the widget zone. I will escalate this as a bug and with the known workaround to be the requirement of setting/saving the widget language 2xs. Is this agreeable to you? |
August 2, 2018 at 4:38 pm #2606217 | |
Autre |
Ok please keep me posted on the fix. |
August 2, 2018 at 10:14 pm #2607047 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
This ticket has been escalated to our 2nd tier support group for further investigation and work. |
August 13, 2018 at 10:41 pm #2641365 | |
Yvette Supporter
Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00) |
Just noting here that the issue is now with our development team for fixing. |