[Waiting for user feedback] wpml

Hello there,

Thank you for contacting WPML support. I'd be happy to assist you on this issue.

Can you use the solution from here and if it solves the issue for you.
https://wpml.org/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/

Look forward to your reply.

Thanks

Hello there,

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

Hello,

This looks like a conflict issue so lets run the below test and find out the plugin the creates the issue.

I suggest you to disable all non-WPML plugins, switching to one of the default themes, and checking whether the issue still persists or not?

Please remember to create a backup of your site (both files and the database) before making any updates or changes. This is always a good practice.

Look forward to your reply.

Thanks

Sure, will wait for your feedback.