WPML + Woocommerce: single product pages 404

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This topic contains 3 replies, has 2 voices.

Last updated by tarmoV 1 year, 10 months ago.

Assisted by: Kor.

Author	Posts
March 8, 2023 at 4:13 pm #13200581
tarmoV	I am trying to: Translate Woocommerce with WPML Link to a page where the issue can be seen: None of the single product pages display: hidden link I expected to see: hidden link Instead, I got: 404 (redirect to homepage) Tried clearing WPML cache, tried resaving permalinks - did not resolve issue
March 9, 2023 at 5:50 am #13203373
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. I've checked the links and it's still pointed to the English language version. I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs. Your following answer will be private, which means only you and I have access to it. ✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical. While checking your debug information, I noticed that your “WP Memory Limit” PHP limit is below the required 128MB or recommended 256MB as described at: https://wpml.org/home/minimum-requirements/ . Could you please contact your hosting provider and ask them to increase this PHP value for you? Also, please update the WPML plugins to the latest version. Thanks! Kor
March 10, 2023 at 5:14 pm #13219871
Kor Supporter Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for your reply. I fixed the issue for you and could you please check? Thanks! Kor
March 16, 2023 at 8:23 pm #13264301
tarmoV	Issue is resolved - if possible could you elaborate on the problem and fix?