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Pre-sales Questions

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7,001 Responses to “Pre-sales Questions”

  1. Dieter says:

    I am about to write a blog website in 3 languages – English, Traditional (Complex) Chinese, and Simplified Chinese.

    We do not need translation ability (we will physically translate the blog contents), but page names, menu items will need to be in different languages. Will the Blog version do it, or must we get the CMS version?

    BTW – I see you have Simplified Chinese in your website. Does your WPML handle Traditional Chinese?

    • Agnes Bury says:

      Hi Dieter,
      blog version should be enough for a blog site. In case it turns out that you need additional WPML components you can always upgrade to CMS version paying only the difference.
      Yes, WPML let you translate also page names, slugs and menu items. You can also handle Traditional Chinese with WPML. But please note, that WPML doesn’t translate your sites automatically. It is you who provides the translations.

  2. Dieter says:

    Thanks. Just wanted to confirm one more thing (you were very fast in replying too!)

    I want the 3 websites to be stand-alone. Which means the only thing they see if they click the English site, would be English menus (plus the switcher). Then it they choose Chinese, all they see are Chinese menus, etc, etc. I suppose this is the intended result of WPML?

  3. Hello, We work for a local authority in Wales, and are developing a bilingual WordPress based site to support local families who have a child with a disability. We noticed the option to obtain a complimentary license, and wondered what sort of “evidence” we would be able to provide in order to show proof that we are a not-for-profit organisation?
    We look forward to your reply as the plugin looks like a fantastic solution for us to offer our content in both Welsh and English. Diolch! Alan

    • Agnes Bury says:

      Dear Alan,
      any official document which says more about your organization would be welcome. Please apply with what you have and if there are some issues, the person responsible for handling this will let you know.

  4. George says:

    Hi there,

    I’m interested in the Multilingual CMS version for $79.

    Does the WPML plugin work after a year without the $39.00 “Account renewal per year” fee?

    I’m not sure if my client will spend $39 per year to keep the plugin running.

    Please let me know soon as I need to prepare the estimate.

    Thank you so much!!

    George

    • Agnes Bury says:

      Hi George,
      yes, the plugin will work. It is your subscription that expires, not the plugin itself. Once your plugin is uploaded to your WordPress it will be accessible there until you delete it. If you don’t want to pay each year you can extend your license to lifetime by paying only the difference. And you buy only one license and you can use it for all of your sites, it’s worth to take it into consideration as well when estimating your costs.

  5. isabelleD says:

    Hi,

    I’m gonna renew my subscribtion to WPML but i wanted to know if I could upgrade. i actually have the Blog version and i would like to upgrade to the CMS version but at the renewal price…. Is it something I could do ?

    Thank you for your time

    Best.

    • Agnes Bury says:

      Hi IsabelleD,
      please go to your WPML account and on the right side you will find the appropriate links. You can upgrade from Blog to CMS by paying only the difference.

  6. Joseph says:

    Somebody is re-selling this product online under their own personal license. Is this legal?

    • Agnes Bury says:

      Hi Joseph,
      no, this is not legal. OnTheGoSystems Limited is the legal owner of the registered trademark WPML name and logo.
      Any usage of WPML name and logo must comply with WPML trademark policy.

      Could you please share the link to this site with me?

  7. Brendan says:

    Hi there, we are a digital marketing agency and assisting a client of ours http://www.esse.co.za (Word press website)

    A client Esse.co.za has asked for a way to consolidate all their international websites. They currently have:

    .SE (Sweden) http://esseorganicskincare.se/
    .HK (Hong Kong) http://esseorganicskincare.hk/
    .NL (Netherlands) http://esseorganicskincare.nl/
    .COM
    .CO.ZA http://esse.co.za/
    .EU (German, French, English UK)

    They run promotions that vary from country to country, obviously when new products go on the main .co.za website. This will also include Blog posts, needed to change in the different languages.

    As you can see the sites are all different as they have been built separately and this is the issue. The main site is .co.za and the other websites are distributors around the world

    My question is can we run all the content, pages, blogs, promotional pages from the one website, and they can easily roll out to the other websites as per above, saving alot of time and also pain as to load to different sites and to run multiple marketing campaigns in different languages, is a nightmare

    Kind Regards
    Brendan Temple

    • Agnes Bury says:

      Hi there,
      I agree that it would be much easier to manage posts in different language from one install. With WPML you insert your post content in your mail language first and then you translate it. You can use ‘Copy from original’ feature to easy edit the content and you don’t have to do the same formatting you did once.

      You could install WPML for your main site which would be in English and then export and import all the posts and pages from all other sites setting an appropriate language for them first but there is always one thing you should do manually: to say WPML which post is a translation of which (to make all needed associations). I don’t know how many posts and pages you have, if a lot, this manual work might be tedious.

      • Brendan says:

        Hi Agnes,

        Thank you for your feedback. So the process can all be run from the main http://www.esse.co.za website, then all the other websites are translated, (after the user selects language) we would just have to get those pages and feed them into the WPML plugin and it automatically feeds through to which ever site you decide. Let me know if I am making sense?

        Regards Brendan

  8. Brendan says:

    HI there,

    A client Esse.co.za has asked for a way to consolidate all their international websites. They currently have:

    .SE (Sweden) http://esseorganicskincare.se/
    .HK (Hong Kong) http://esseorganicskincare.hk/
    .NL (Netherlands) http://esseorganicskincare.nl/
    .COM
    .CO.ZA http://esse.co.za/
    .EU (German, French, English UK)

    They run promotions that vary from country to country, obviously when new products go on the main .co.za website. This will also include Blog posts, needed to change in the different languages.

    As you can see the sites are all different as they have been built separately and this is the issue. The main site is .co.za and the other websites are distributors around the world

    Can we run all the content, pages, blogs, promotional pages from the one website, and they can easily roll out to the other websites as per above, saving alot of time and also pain of the sites all looking different.

    Thank you for your help.

    Kind regards Brendan

  9. Amir says:

    No problem at all. Your site can load any font needed. You specify the font in the CSS file and it’s pretty easy to load the right font for the right language. You can achieve this using a single CSS file if you prefix the CSS rules with the language name.

    After you buy WPML, create a support ticket about this in our technical forum and our developers will guide you through this. You can refer them to the answer here for guidelines.

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