Home » Purchase » Pre-sales Questions

Pre-sales Questions

Have a question? Need clarification? Leave a comment here and get an answer.

5,271 Responses to “Pre-sales Questions”

  1. Alistair says:

    Do you have a live demo that can be used to see the functionality of WPML before purchase?


  2. Dawid says:


    I want to ask about WPML license.
    I’m a freelancer and WordPress Theme developer. My clients want to have multilingual websites. If I will buy WPML (Multilingual CMS) can I use it on my clients websites (which I will create)?
    Simply: “unlimited websites” on purchase page means “unlimited websites which you own” or “unlimited websites which you can create for clients and sell them -> wpml will be included with WP theme (TGM Plugin activation) in same way like ACF plugin”?

    If I will create theme for themeforest can I include WPML (with TGM) with theme or buyer should buy their own WPML license?

    I just want to start create multilingual websites and I don’t know who can buy and use WPML:)

    Sorry for my bad English.

    • Amir says:

      Yes, you can use WPML for all the sites that you build for yourself and for your different clients. These don’t need to be sites that you own, but sites that you build.

      However, you can use WPML for sites that you build and not included in themes that you distribute. If you write themes which you distribute on Themeforest (or anywhere else), you should not include WPML in them. It’s a great idea to make the themes compatible with WPML and you can use an affiliate like to recommend WPML and get credited for it, but you should not include WPML in themes.

      Does this answer your question?

  3. Fermin says:

    Tengo una web en idioma catalan.
    La quiero tener bilingue, es decir, catalan-castellano

    Utilizo la versión wordpress 3.8.1
    El tema es: Sharp Mag de gabfirethemes.

    Es compatible el plugin.


    • Amir says:

      WPML funciona bien con WordPress 3.8.1 (y pronto estará listo para 3.9).

      Se puede utilizar para el español y el catalán.

      Hemos probado varios temas de gabfirethemes, pero no el tema. Creo que este tema debe ser compatible con WPML también. Le sugiero que pedir gabfirethemes y ver si se confirman.

  4. Sofia says:


    My company website is in English at the moment.

    We are a national company from Canada, so we would like our company to also be in French.

    Since there is no demo of this program, I would like to ask if the french version of the website could be set up to look like this: http://www.ulscanada.com/

    We like the open of clicking “English” or “French” before entering the site.

    Is this possible with this program?

    Thank you,


  5. Sofia says:


    I am thinking to get this program for my company website. However, I am not sure if it is what we are looking for. If I wanted to get a refund, what would the process be?
    I do not see a contact number on this website.

    Thank you,


  6. Bruno says:


    Can I have access to my purchased items.

  7. Lucas says:

    Hello, I’d like to know if I Write a post in spanish and I don’t want that post to be translated to english (which is the second language I Want to use) what solution gives me WPML? The problem is that I will not translate every post… thanks!

    • Amir says:

      WPML lets you choose. By default, your site will display only translated content. Meaning, if a post is not translated to English, it will not appear in English. You can also choose to display all posts. In this case, if there is translation, the translation will display. If there is no translation, the original content will display.

  8. Arne says:

    Hi Amir,

    I’m the author of the Google (XML) Sitemaps Generator for WordPress plugin and having some compatibility issues with WPML. It breaks the query which is used to select the posts for the sitemap. Could you please provide me a test version of the plugin so I can check a way around it? Thanks!

    Best regards,


    • Amir says:

      Thanks for reaching out. I also saw your application to our Go Global program and I asked our site admin to expedite approving it. Of course we very much want to have WPML and Google Sitemaps Generator working correctly.

  9. Vera says:

    Hu uf i buy Multilingual Blog – can i later upgrade and pay difernce ?

    • Amir says:

      Yes, you can upgrade from the Blog to the CMS version later. When you do that, you only need to pay the difference ($50).

  10. Hello,

    I’m working on a bilingual website for my client (en, pl) and I would like to use WPML to create and maintain translations. However, our main concern is comment merging.

    I’ve seen few people asking about comment merging on your support page, but it relies on an outdated and manually modified plugin. Could you clarify please if it’s working or perhaps suggest some other solution?

    We would really like to have bilingual blogs posted on our website, but it would require to have comments continuity between translations.

    • Amir says:

      I understand what you’re saying, but the comments merging solution is problematic. We really want this to be available, but WPML’s architecture makes it difficult. When you try to merge comments from different languages, it requires many SQL queries and long PHP code. This takes a lot from the server. I don’t expect that we will have it in WPML soon.

Leave a Reply

Please leave here comments about this page only.
For technical support and feature suggestions, head to our forum. We are waiting there!

You can use these tags:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>