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Pre-sales Questions

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1,825 Responses to “Pre-sales Questions”

  1. Tom Eagles says:

    A few last questions :)

    1: Is it possible to create conditional menus where if an item doesnt exist in a language it wont be displayed in a drop down menu or custom menu.

    2: How long does a non profit application take to process, and if I purchase the plugin and you decide to grant a non profit license will the payment be refunded?

    3: Can custom posts be edited such as used in My Mobile 2 on theme forest be translated so that the navigation will work?

    here is the link to theme:
    http://themeforest.net/item/my-mobile-page-v2-wordpress-theme/165066

    • Amir says:

      1. This is actually how WPML works. You’ll have a separate menu per language. WPML can synchronize them for you, but you can have independent items.
      2. We’re doing our best to process non-profit applications in a timely manner. There’s a long queue right now and we’re going through it. It’s manual work.
      3. I’m not familiar with My Mobile 2, but WPML fully supports custom post types.

  2. Ina says:

    Hi,
    All my pages are already translated into another language using a plugin called polylang. Is it possible to migrate to wpml so I keep my translations or would I have to start over?

    Thanks

  3. Allan Nygren says:

    Just a quick question:

    We’re looking at serving up downloads in different languages, so a book may be in Vietnamese, but not in Chinese. Is it possible to serve up entirely different page content for the separate languages?

    • Amir says:

      Sure. In WPML, each language gets its own page, so you can put the correct download files too in these pages.

  4. Peter says:

    Hey WPML team!

    Quick question, is there a way to check status on a non-profit application.
    I’m afraid I’m in a bit of a time-crunch. :)

    If it speeds things up, I could buy the software then talk things over with you as to continued support under a non-profit license if the organization meets your requirements, if not I could simply use the software already purchased.

    Let me know,

    Peter

    • Amir says:

      Yes, we’re handling these as fast as we can. I home that we’ll get to your very soon.

      • Peter says:

        Hey Amir!

        Just to check in, if you aren’t able to get to my application by Tuesday or Wednesday, I’ll just buy the software. Note, I’m not trying to pressure you at all. Do what you need to do. I mean that! :)

        I was wondering though how the applications process is coming. Is Tue/Wed looking feasible or not, if not, I’ll buy it even sooner. Let me know!

        BTW, don’t feel pressured, I’m applying for free software and I understand that giving your product away is probably last on your todo list, as it should be! :)

        I’m just under a time crunch, so if I need to buy it, I have no problems making the purchase, the software is more than worth the price, I’m just trying to make a plan with what I have. Let me know.

        Much appreciated,
        Peter

  5. Floor says:

    Hi, I am very interested in WPML. Could you please send me a demo site using Chinese language? Thank you very much.

  6. hello
    can wpml convert the themes from ltr into rtl , because i only need english and arabic languages.
    thanks

  7. Az says:

    Hello,

    I’m interested in purchasing your plugin for my blog if it offers what I’m looking for. What I want from the plugin is when I publish a post for it to automatically translate the post in Arabic and add the translated text below the post while adding something like “Arabic Translation: ” before the translated text.

    Is that possible?

    Thanks!

  8. Michal says:

    Does WPML support different domains? Example: EN version goes to .com site while PL goes to .pl site etc.

  9. Remi says:

    Do you offer discounts for students ?

    I would like to play with WPML to learn how to use it for my future career but I would be happy if I could save a few $ for that.

  10. Jay says:

    Hi, I’m looking to use WPML to make the following wordpress theme http://demo.geotheme.com/ dual language. It’s a basically a review site. I read a report on the theme’s forum stating that WPML works for everything except for actual reviews which are placed. If a review is placed in the default language say English it would then not be possible to view this in the Second language say Swedish as there doesn’t appear to be a way to translate comments/reviews placed. Can you confirm if this is correct? You can test the back end of the theme here? http://www.geotheme.com/register-playground/

    • Amir says:

      We haven’t done this level of testing on the theme. We’ve got the theme from the author, but never had a test case of someone actually trying to get everything to work.

      I’m pretty confident that we can resolve it. This will take a bit of cooperation from the theme author. We’re happy to spend the time and make it work. If the theme author can spend a few hours on this, I’m sure that we can resolve it.

  11. dave says:

    you actually want me to signup and give you my email address before allowing me to view your support? hilariously stupid:

    i can’t tell if your plugin is supported or not, because you hide all your answers, you really make me laugh. is there any support there? (i can easily build a page with lots of questions and “sign-up to view answers”. in fact, many scamming websites do just that). are you a scamming website?

    i would have bought your cms plugin, but anyone who hides behind a signup wall demanding email addresses deserves nothing.

    why do you need my email address to give me access to your support forums?

    • Amir says:

      Our support forum is currently only open to WPML clients. Thank you for the understanding. The ‘sign-up’ is not intended to collect your details. There’s no free signup.

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