Thanks for the reply. Sorry, I don't mean that. That same error we have received before and the reasons usually are the two that I sent. But no problem we can handle it differently here.
1. Please enable error reporting on your site as I need to see the details of the latest error log to better understand the cause of the issue. To enable it, open your ‘wp-config.php’ file and look for ‘define(‘WP_DEBUG’, false);’. Change it to:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
define( 'SCRIPT_DEBUG', true );
2. After adding the above code, please try to visit the WPML >> String Translation page, and if this creates a debug.log file in your site's wp-content directory. Please send me its contents.
3. Or please provide temporary access (WP-Admin and FTP Login info) to staging/test site, so that I can look into your setup and debug the issue.
Your next answer will be private which means only you and I have access to it.
=== Please backup your database and website ===
✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important.
Thank you for your cooperation
The topic ‘[Closed] Error message in database’ is closed to new replies.
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